Financial Center Manager

3 weeks ago


Arlington, Vermont, United States Berkshire Bank Full time

Job Summary

We are seeking a highly skilled and experienced Financial Center Manager to lead our retail banking team. As a key member of our organization, you will be responsible for driving business growth, ensuring operational excellence, and delivering exceptional client experiences.

Key Responsibilities

  • Develops Business: Educate clients on products and services, advise on needs, and capitalize on cross-selling opportunities. Promote business development by contacting and calling on existing or potential clients to solicit business and promote products and services.
  • Manages Financial Center Sales & Operations: Stay abreast of new products and services, educate and train staff, and maintain awareness of federal and state banking regulations. Ensure team executes financial center consistency standards and provides an exceptional client experience.
  • Performs Supervisory Duties: Coach, perform performance management, and people development, salary adjustments, transfers, resolve personnel problems, advise, and counsel subordinates, delegate workload, and conduct team meetings.
  • Serves as part of Loan Origination Process: Answer client inquiries, collect information, process loan applications, and perform loan closings where applicable.
  • Responds to Routine Legal Issues: Powers of attorney, estates, trusts.

Requirements

  • 5 years of experience in branch banking
  • Supervisory experience
  • Customer service/sales skills
  • Problem-solving ability
  • Strong communication skills
  • Ability to handle multiple tasks
  • Technically proficient in operations and procedures

Berkshire Bank is an Equal Opportunity Employer



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