Service Navigation Support Associate
3 days ago
American GI Forum - National Veterans Outreach Program is seeking a dedicated individual to join our team as an Intake/Certification Specialist.
Estimated Annual Salary: $45,000 - $60,000
Job Description:
This role involves assisting veterans' families seeking assistance from our organization, providing initial information on program services, performing intake procedures, and gathering certifying documents for eligibility verification.
Key Responsibilities:
- Assist applicants in understanding program services and eligibility requirements.
- Perform intake procedures, complete targeting criteria point system, and gather all certifying documents for eligibility verification.
- Issue support services as approved, maintain secure file copies, and follow up on receipts or support service requests outstanding.
- Communicate effectively with applicants, clients, staff members, and outside agencies.
Requirements and Qualifications:
- Education: High school graduate; some college hours preferred.
- Experience: At least 2 years of experience in a responsible office position, including computer knowledge of software programs.
- Transportation: Reliable transportation, Texas driver's license, and automobile liability insurance required.
Benefits:
- Retirement program with 6% employer matching (after 1 year of employment).
- $500 monthly allowance for dental, health, and vision insurance.
- 12 hours of PTO per month after probationary period.
- Employer-provided life insurance and 5% salary increase after probationary period.
- 14 paid holidays.
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