Customer Service Representative
2 days ago
Vaco is seeking a highly skilled and customer-focused Customer Service Associate to join our team. As a Customer Service Associate, you will be responsible for providing top-notch customer service via phone, email, and live chats.
Key Responsibilities:- Providing customer service via phone, email, and live chats
- Answering customer questions relating to order status, payment information, product information, etc.
- Assisting with any de-escalation calls
- Experience with MS office suites, SAP, and other CRM systems
- Over 3 years of Customer Service experience
- Experience working in the food manufacturing or production industry
- High school diploma or equivalent required
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Strong customer service skills
- Competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and supportive work environment
Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
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