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Field Service Supervisor
2 months ago
We are seeking a highly skilled and experienced Service Operations Manager to join our team at PF Holdings LLC Defunct. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our field service crew, ensuring that all tasks are completed efficiently and effectively.
Key Responsibilities- Logistics and Coordination: Coordinate with tank personnel to ensure that all pre-job requirements are met, and oversee the logistics of transportation and material-moving equipment.
- Supervision and Training: Provide training and guidance to crew members, ensuring that they have the necessary skills and knowledge to perform their duties effectively. Conduct regular performance evaluations and provide feedback to crew members.
- Customer Service: Communicate with customers to understand their needs and preferences, and work with them to ensure that their expectations are met. Resolve any customer complaints or issues in a timely and professional manner.
- Operations Management: Analyze and manage day-to-day operations to ensure that they are running efficiently and effectively. Identify areas for improvement and implement changes as needed.
- Equipment Maintenance: Oversee the maintenance of equipment to ensure that it is in good working order. Identify any issues or defects and take corrective action.
- Education: High school diploma or equivalent required. Two to four years of work-related experience or vocational training preferred.
- Skills and Knowledge: Strong knowledge of industry principles and processes, including customer service, logistics, and equipment maintenance. Ability to analyze and evaluate information, and make sound decisions.
- Physical and Mental Demands: Ability to work in a fast-paced environment, with frequent extended hours and 24-hour availability. Strong physical and mental health required to maintain a demanding workload.
The Service Operations Manager will work in a dynamic and fast-paced environment, with frequent travel to job sites. The position requires strong communication and interpersonal skills, as well as the ability to work independently and as part of a team.