Field Service Technician

4 weeks ago

Midland, Texas, United States Sungrow USA Corporation Full time
Job Summary

This role supports areas of field Service operation within Sungrow USA related to commissioning, warranty, and Operations and Maintenance (O&M) of the expanding installed sites in the region. Reporting to the regional field service supervisor, this position is responsible for troubleshooting, repairing, maintaining, and commissioning support of PV inverters and ancillary equipment/ systems, usually at the customer's site or at a staging yard/warehouse. This position will comply with the Safety Mandate, "ZERO HARM," to ensure safe and efficient work and operation of the facility for all personnel and equipment. Ensures that personnel and safety issues are given priority to maintaining a safe and efficient working environment. Implements and enforces safety management policy and procedures regarding the facility: safety information, hazard analysis, safe operations/Maintenance Training, subcontractor compliance, plant integrity, work permits, emergency planning, and response.

Key Responsibilities
  • Perform a variety of technical assignments involving the installation, operation, testing, and maintenance of string and central solar inverter and/or BESS Systems, PCS, batteries, and ancillary equipment.
  • Perform general troubleshooting and diagnosis under Sungrow's maintenance and repair guidelines.
  • As needed, support and perform pre-commissioning (with and without grid emulator) and commissioning of solar inverters and BESS systems within schedule and work plans
  • Additionally, for those on O&M capacity, perform Preventive Maintenance and other Long Term Service Agreement (LTSA) activities per the contract
  • Investigate solar plant issues such as DC array grid faults, inverter design issues, and utility grid transients. For BESS positions, these investigations may also involve SOC checks and module /component-level troubleshooting, replacement of electrical/electronic parts, SW version updates, etc.
  • Provide feedback to the engineering and project team on possible mechanical and electrical design improvements.
  • Lead upgrade/rework projects (software and hardware) in the field and interact with customers to explain the project's technical scope and manage work schedule and commitments.
  • Work with customer SCADA engineers to set up systems communication and parameters involving Sungrow's controllers and F&G systems as needed.
  • Accurately describes troubleshooting sequences and procedures which they have observed
  • Identifies and documents basic mechanical and electrical issues and problems
  • Performs basic corrective maintenance
  • Create/modify Field Service procedures for safety troubleshooting and maintenance if required.
  • When using contractors on sites, act as the Lead to ensure the contractors submit daily activity reports and JSA reports and work follows Sungrow standards and expectations.
  • Prepare and submit own Daily Activity Reports and Daily JSA Reports.
  • Work independently in the field and with Design Engineers to resolve high-level technical issues, support the investigation of the root cause for technology applications for complex projects
  • Coordinate and work closely with other engineering, logistic, financial, and program management disciplines to maintain the solar plant operations.
  • Verify and comply with engineering documentation standards and test procedures.
  • Completes documentation in a timely and organized fashion
  • Follow level-appropriate standard operating procedures.
  • Own creation and submission of all field paperwork and documentation for full compliance with site documentation and project requirement
  • Serve as a safety second if needed.

Requirements
  • Associate's Degree in an Engineering or Computer Science Discipline from an accredited university or college
  • Renewable industry experience is desired
  • Power Electronics experience is desired
  • OSHA 10 certificate within 12 months of date of hire
  • NFPA 70e certificate within 12 months of date of hire

Competencies
  • Strong demonstration of workplace safety practices
  • Understands and follows a Safety Plan
  • Comprehend Job Hazard Analysis and conduct level-appropriate Job Hazard Analysis
  • Designated as Authorized Person for LOTO
  • Compliant with environmental safety requirements
  • Can utilize and inspect appropriate safety and fall protection equipment

Travel
  • 80% Plus

Work Location and Status
  • Full time, Midland/Odessa, TX area
  • No visa/legal sponsorship

Compensation
  • Compensation commensurate with experience
  • Competitive benefits package and employee programs
  • Strong personal and company growth opportunities

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