Community Operations Manager
1 week ago
The Community Operations Manager is responsible for overseeing rental activities and ensuring optimal occupancy levels. This role requires a proactive approach to managing on-site marketing and advertising efforts while maintaining a comprehensive understanding of the local market.
Key Responsibilities
- Oversee and manage rental operations, ensuring compliance with established occupancy standards.
- Analyze weekly traffic and closing ratios to align with company performance metrics.
- Conduct monthly market analyses to assess competitive rental rates and occupancy levels.
- Advise on pricing strategies and market adjustments to optimize rental income.
- Collaborate with the Regional Property Supervisor to review market surveys and operational performance.
- Ensure the success of the Corporate Housing Program through effective management practices.
- Supervise daily maintenance and landscaping activities, ensuring adherence to company policies.
- Maintain accurate records of property conditions, including essential utilities and special circumstances.
- Ensure a minimum percentage of apartments are market-ready and manage downtime for preparation.
- Conduct monthly property inspections and generate detailed reports with actionable follow-up plans.
- Monitor financial transactions, ensuring timely rent collection and adherence to budgetary guidelines.
- Administer operational budgets and conduct reviews to identify necessary corrective actions.
- Prepare legal documentation for collections and represent the property in legal proceedings.
- Implement programs aimed at enhancing community profitability and operational efficiency.
- Analyze monthly financial statements to identify variances and strategize on receivables collection.
- Ensure accurate reporting through Yardi/MRI and other financial management systems.
- Assist in long-term planning by maintaining an up-to-date assessment of community operations.
- Oversee loss prevention and safety protocols, including regular audits and safety meetings.
- Develop a network of emergency services and provide 24/7 coverage as needed.
- Participate in educational workshops and company-sponsored events.
Qualifications
To be successful in this role, candidates must meet the following qualifications:
- Minimum of three years of experience in property management.
- Experience supervising a team of two or more, with a background in sales and marketing management.
Skills and Abilities
- Strong analytical skills with the ability to interpret business documents and financial statements.
- Excellent written and verbal communication skills.
- Proficient in mathematical calculations relevant to property management.
- Ability to solve practical problems and interpret various forms of instructions.
- Familiarity with property management software, including Yardi and MRI.
Additional Information
This position requires a commitment to maintaining high standards of community management and operational excellence. Candidates should possess a thorough understanding of legal issues affecting property management, including eviction processes and Fair Housing regulations.
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