Community Operations Manager

1 week ago


Los Angeles, California, United States Cirrus Asset Management Full time
Job Overview

The Community Operations Manager is responsible for overseeing rental activities and ensuring optimal occupancy levels. This role requires a proactive approach to managing on-site marketing and advertising efforts while maintaining a comprehensive understanding of the local market.


Key Responsibilities
  • Oversee and manage rental operations, ensuring compliance with established occupancy standards.
  • Analyze weekly traffic and closing ratios to align with company performance metrics.
  • Conduct monthly market analyses to assess competitive rental rates and occupancy levels.
  • Advise on pricing strategies and market adjustments to optimize rental income.
  • Collaborate with the Regional Property Supervisor to review market surveys and operational performance.
  • Ensure the success of the Corporate Housing Program through effective management practices.
  • Supervise daily maintenance and landscaping activities, ensuring adherence to company policies.
  • Maintain accurate records of property conditions, including essential utilities and special circumstances.
  • Ensure a minimum percentage of apartments are market-ready and manage downtime for preparation.
  • Conduct monthly property inspections and generate detailed reports with actionable follow-up plans.
  • Monitor financial transactions, ensuring timely rent collection and adherence to budgetary guidelines.
  • Administer operational budgets and conduct reviews to identify necessary corrective actions.
  • Prepare legal documentation for collections and represent the property in legal proceedings.
  • Implement programs aimed at enhancing community profitability and operational efficiency.
  • Analyze monthly financial statements to identify variances and strategize on receivables collection.
  • Ensure accurate reporting through Yardi/MRI and other financial management systems.
  • Assist in long-term planning by maintaining an up-to-date assessment of community operations.
  • Oversee loss prevention and safety protocols, including regular audits and safety meetings.
  • Develop a network of emergency services and provide 24/7 coverage as needed.
  • Participate in educational workshops and company-sponsored events.

Qualifications

To be successful in this role, candidates must meet the following qualifications:

  • Minimum of three years of experience in property management.
  • Experience supervising a team of two or more, with a background in sales and marketing management.

Skills and Abilities
  • Strong analytical skills with the ability to interpret business documents and financial statements.
  • Excellent written and verbal communication skills.
  • Proficient in mathematical calculations relevant to property management.
  • Ability to solve practical problems and interpret various forms of instructions.
  • Familiarity with property management software, including Yardi and MRI.

Additional Information

This position requires a commitment to maintaining high standards of community management and operational excellence. Candidates should possess a thorough understanding of legal issues affecting property management, including eviction processes and Fair Housing regulations.



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