Customer Service Representative

2 weeks ago


East Hartford, Connecticut, United States Bramble Enterprises, LLC Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, handling incoming calls, scheduling appointments, and completing work orders.

This is a fantastic opportunity to work in a fast-paced environment, where you will have the chance to develop your skills and knowledge in customer service, sales, and service coordination.

Key Responsibilities
  • Provide exceptional customer service to our customers, responding to their inquiries and resolving their issues in a timely and professional manner.
  • Handle incoming calls, scheduling appointments, and completing work orders in a efficient and effective manner.
  • Work closely with our team to ensure that our customers receive the best possible service and support.
  • Develop and maintain a thorough knowledge of our products and services, in order to provide accurate and helpful information to our customers.
Requirements
  • Minimum of 2 years of experience in customer service or a related field.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work in a fast-paced environment, with multiple priorities and deadlines.
  • Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
Benefits
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.


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