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Customer Service Leader
2 months ago
At Hannaford Supermarkets, we are seeking a highly skilled and customer-focused Customer Service Leader to join our team. As a key member of our retail operations team, you will be responsible for providing exceptional customer service, leading front-end and service desk/kiosk associates, and ensuring a seamless shopping experience for our customers.
Key Responsibilities:- Observe and follow all company policies and procedures.
- Maintain a neat and well-groomed personal appearance at all times.
- Assign tasks to front-end and service desk/kiosk associates during idle periods.
- Assist in special projects and perform other functions as assigned by supervision.
- Support and comply with all company safety standards.
- Effective communication and customer service skills.
- Must meet minimum age requirements to perform specific job functions.
- Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
- Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously.
- Maintain effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements.
- Handle cash pickups and change orders as requested and log as required.
Hannaford Supermarkets is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary range of $24.75 per hour and a comprehensive benefits package.
