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Front Office Assistant Operations Supervisor

2 months ago


New York, New York, United States HYATT Hotels Full time
Overview:
At Hyatt, we recognize that our guests choose us for our dedicated and attentive team members who are committed to delivering genuine hospitality and memorable experiences to every visitor. Hyatt is a workplace where high standards are not only met but surpassed. It is a realm of exceptional rewards, where talent paves the way for thrilling opportunities in the hospitality sector.

The Assistant Operations Manager - Front Office will be responsible for overseeing the front office personnel, managing cash handling for agents, addressing staffing requirements, and ensuring guest satisfaction. Additional duties may encompass training, employee development, and scheduling.

Hyatt team members thrive in an environment that demands excellence while offering substantial rewards. Whether it’s through career advancement, job enrichment, or a nurturing workplace, if you are prepared for this challenge, we are prepared for you.

Requirements:
  • A genuine passion for meeting the needs of others in a dynamic environment.
  • Excellent verbal and written communication abilities.
  • At least one year of prior supervisory experience in a front office setting is preferred.
  • Flexibility in work schedule is essential.
  • Capability to handle multiple tasks simultaneously.
  • Previous experience in a hotel environment in a major city is advantageous.
  • Experience with unionized workplaces is preferred.
  • Willingness to work evenings, weekends, and holidays.
  • Seeking a long-term career opportunity rather than just a position.