BMV Customer Service Representative
2 months ago
We are seeking a highly skilled and customer-focused individual to join our team as a BMV Intermittent Customer Service Representative. As a key member of our team, you will provide exceptional customer service to the public, handling a wide range of inquiries and transactions with accuracy and efficiency.
Key Responsibilities- Provide timely and accurate customer service to the public
- Utilize good communication skills and computer skills to assist customers with their BMV needs
- Work in a fast-paced and highly stimulated environment
- Assist with the daily opening and closing of the branch
- Check transactions to ensure accuracy, timeliness, and proper accounting
- Work with leadership to resolve escalated customer concerns and system problems
- High school diploma or equivalent
- Customer service experience
- Top-notch communication skills
- A high level of critical thinking and the ability to troubleshoot
- Ability to process cash and card transactions
- Ability to travel up to 20 percent of the time to branch locations, training, or branch-related community activities
This seasonal position offers a unique opportunity to work with the State of Indiana and make a real impact on the lives of Hoosiers. As a member of our team, you will have access to competitive compensation, a robust benefits package, and a commitment to work-life balance.
Equal Employment OpportunityThe State of Indiana is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to creating a welcoming, accessible, and equitable workplace that reflects the diversity of our state.
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Customer Service Representative
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