BMV Customer Service Representative

2 months ago


Indianapolis, Indiana, United States state of indiana Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a BMV Intermittent Customer Service Representative. As a key member of our team, you will provide exceptional customer service to the public, handling a wide range of inquiries and transactions with accuracy and efficiency.

Key Responsibilities
  • Provide timely and accurate customer service to the public
  • Utilize good communication skills and computer skills to assist customers with their BMV needs
  • Work in a fast-paced and highly stimulated environment
  • Assist with the daily opening and closing of the branch
  • Check transactions to ensure accuracy, timeliness, and proper accounting
  • Work with leadership to resolve escalated customer concerns and system problems
Requirements
  • High school diploma or equivalent
  • Customer service experience
  • Top-notch communication skills
  • A high level of critical thinking and the ability to troubleshoot
  • Ability to process cash and card transactions
  • Ability to travel up to 20 percent of the time to branch locations, training, or branch-related community activities
What We Offer

This seasonal position offers a unique opportunity to work with the State of Indiana and make a real impact on the lives of Hoosiers. As a member of our team, you will have access to competitive compensation, a robust benefits package, and a commitment to work-life balance.

Equal Employment Opportunity

The State of Indiana is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to creating a welcoming, accessible, and equitable workplace that reflects the diversity of our state.



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