Customer Service Representative

1 week ago

Kirkland, Washington, United States Grace Roberts - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Insurance Sales. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored insurance solutions.

Key Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with our customers, understanding their needs and providing them with exceptional service.
  • Insurance Needs Assessment: Identify customers' insurance needs and provide them with tailored solutions, ensuring they have the right coverage for their risks.
  • Product Development and Marketing: Develop and market insurance products and services to customers, ensuring they are aware of the benefits and features of our offerings.
  • Team Collaboration: Work closely with our team to ensure seamless communication and collaboration, driving business growth and customer satisfaction.
What We Offer
  • Competitive Salary and Commission: Earn a competitive salary and commission on sales, providing a lucrative income potential.
  • Health Benefits: Enjoy comprehensive health benefits, ensuring your well-being and peace of mind.
  • Paid Time Off: Take advantage of paid time off, including vacation and personal/sick days, to recharge and relax.
  • Flexible Hours: Enjoy flexible hours, allowing you to balance your work and personal life.
  • Growth Opportunities: Develop your skills and knowledge, with opportunities for advancement and career growth within our agency.
Requirements
  • Marketing and Sales Skills: Possess a strong interest in marketing and sales, with the ability to develop and market insurance products and services.
  • Excellent Communication Skills: Demonstrate excellent written, verbal, and interpersonal communication skills, ensuring effective communication with customers and colleagues.
  • People-Oriented: Be a people-oriented individual, with a strong focus on customer service and satisfaction.
  • Detail-Oriented: Possess a detail-oriented approach, ensuring accuracy and attention to detail in all aspects of your work.
  • Problem-Solving Skills: Demonstrate proactive problem-solving skills, with the ability to identify and resolve customer issues efficiently.
  • Computer Literacy: Possess basic computer skills, with the ability to learn and adapt to new technology.
  • Teamwork and Multitasking: Demonstrate the ability to work effectively in a team environment, with strong multitasking skills to manage multiple tasks and priorities.
  • Licensing Requirements: Be able to obtain the necessary Property & Casualty, Life, and Health licenses to operate in this role.

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