Branch Service Manager

1 week ago


Denver, Colorado, United States BankTalent HQ Full time
Job Title: Branch Service Manager

We are seeking a highly skilled and experienced Branch Service Manager to join our team at BankTalent HQ. As a key member of our banking operations team, you will be responsible for providing exceptional customer service, managing branch operations, and driving sales and revenue growth.

Key Responsibilities:
  • Manage branch service, sales, and operations functions to achieve strategic goals
  • Interview, select, and train employees, as well as conduct performance evaluations and make recommendations for promotions or terminations
  • Provide leadership and training for the sale and referral of bank products and services
  • Resolve client service issues, complex client complaints, and questions
  • Direct the work of managed employees, schedule and set hours of work, and maintain production or sales records
Requirements:
  • High school diploma and 2+ years of experience in retail banking, sales, new accounts, customer service, loan processes, or other directly related experience
  • Knowledge of the banking industry, processes, procedures, regulations, and products
  • Strong customer service, relationships building, sales, and management skills
  • Ability to handle various client concerns and problems, and excellent communication skills
Benefits:
  • Medical, dental, and vision insurance starting on day one
  • Life and disability insurance, paid parental leave, and adoption assistance
  • Health savings, flexible spending, and dependent care accounts
  • Paid training, paid time off, and 11 paid federal holidays
  • 401(k) plan with company match, profit sharing, and competitive compensation

This is an exciting opportunity to join a dynamic team and contribute to the success of BankTalent HQ. If you are a motivated and experienced professional with a passion for customer service and sales, we encourage you to apply for this role.



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