Operations Manager

1 week ago


Lockport, New York, United States Fairfield Inn by Marriott ColumbusNew Albany, OH Full time
Operations Manager Job Description

Are you a seasoned professional with a passion for delivering exceptional customer experiences? Do you have a knack for leading teams and driving results? We're seeking an experienced Operations Manager to join our team at Fairfield Inn by Marriott Columbus/New Albany, OH.

Key Responsibilities:
  • Lead and motivate a high-performing team to deliver exceptional customer service and drive revenue growth.
  • Develop and implement strategies to improve operational efficiency, reduce costs, and enhance the overall guest experience.
  • Collaborate with the sales team to drive occupancy and revenue growth.
  • Manage and maintain accurate records, reports, and data to inform business decisions.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
Requirements:
  • Minimum 2-3 years of experience in a hotel operations or management role.
  • Strong leadership and interpersonal skills with the ability to motivate and train a team.
  • Proficient in Microsoft Office and hotel management software.
  • Knowledge of budgeting, financial management, and revenue management.
  • Excellent time management and organizational skills.
  • Strong problem-solving abilities and ability to handle difficult situations with ease.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

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