Outpatient Services Coordinator II

2 weeks ago

Medford, Oregon, United States ColumbiaCare Services Full time

Make a Positive Impact in Mental Health

Benefits and Incentives

We offer a comprehensive range of benefits, including:

  • Affordable Medical, Dental, and Vision Plans
  • Flexible Spending Accounts
  • Generous Paid Time Off
  • Whole Health & Wellness Reimbursement Program
  • Professional Development and Training Opportunities
  • 100% Vested Retirement Plan with up to 6% Match
  • Holiday Pay (9 days)
  • Paid Personal Growth Hours
  • Paid Time Off for Mental Health
  • Company-Paid Life Insurance
  • Spontaneous & Longevity Bonuses
  • Loan Forgiveness Program Eligibility
  • Employee Assistance Program (EAP) & Tobacco Cessation Program

For further details regarding our benefits, please visit our website.

Position Overview

We are seeking an Outpatient Support Services II professional to join our team. This role involves closely assisting in the management of schedules for therapists and licensed medical providers. The individual will be responsible for maintaining accurate staff relationships within the electronic medical records system while demonstrating exceptional customer service and organizational skills. Attention to detail and effective verbal intervention skills for de-escalating clients are essential. Responsibilities include answering phones, routing calls, taking messages, providing general information, and occasionally covering the front desk as needed. The role also requires working independently and collaboratively on special and ongoing projects, which may involve planning and coordinating presentations, disseminating information, and project implementation.

Work Schedule: Full-time, Monday through Friday, 7:30 AM – 4:30 PM

Compensation:

$20.00 per hour based on experience and credentials. Additional 5% Language Differential available for bilingual or multilingual candidates (Spanish/English preferred).

Program Overview

Our Outpatient Program provides comprehensive assessment and evaluation, treatment plan development, outpatient therapy, case management, skills training, and psychiatric services. The Psychiatric Services Team specializes in delivering psychiatric, nursing, and medication services, both on-site and remotely through telemedicine.

Qualifications

Successful candidates MUST possess:

  • Two (2) years of experience in a medical or administrative office setting
  • An Associate's degree in Business or a related field is preferred
  • Coding, billing, and/or insurance experience is preferred

Applicants MUST be able to pass a DHS criminal background check.

Physical Requirements: This position requires the ability to frequently sit, talk, listen, and use hands and fingers. It may also require occasionally walking, climbing stairs, bending, stooping, and lifting up to 30 pounds. Reasonable accommodations can be made.

About ColumbiaCare Services

ColumbiaCare Services is a non-profit organization dedicated to behavioral health and Veteran's services, offering a full spectrum of programming to assist individuals in their recovery journey. We are committed to fostering a diverse and inclusive environment and encourage applicants from all backgrounds to apply. We prioritize equitable employment practices and strive to provide opportunities for growth and development.

Compensation Details: $19-$20 Hourly Wage

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