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Industrial Sales Representative

4 weeks ago

Albany, New York, United States A&M Industrial Full time
Job Summary

A&M Industrial is seeking a highly motivated and experienced Industrial Sales Representative to join our team. As a key member of our sales team, you will be responsible for executing sales strategies, initiating contact with existing and potential customers, and identifying needs to sell appropriate metalworking and machine tools.

Key Responsibilities
  • Provide technical support for metalworking applications
  • Recommend alternate products based on cost, availability, or specifications
  • Manage assigned accounts
  • Call prospective customers and establish buying cycles, customer needs, and create a customer-supplier relationship
  • Increase sales in respective accounts
  • Prepare sales information for customers
  • Establish buying influences, budgets, and purchasing criteria for assigned accounts
  • Secure and place orders taking into consideration delivery dates and inventory levels for fulfillment
  • Determine clients' requirements and expectations, recommend specific products, services, and/or solutions
  • Ability to develop strategic plans and accurate forecasts for accounts
  • Proactively recommend items needed by clients to increase efficiency and improve transaction profitability
  • Increase sales and average order size by means of cross-selling, up-selling, add-on sales, and offering featured promotional sale items
  • Educate clients about terminology, features, and benefits of products in order to improve product-related sales and client satisfaction
  • Contact clients following sales to ensure ongoing client satisfaction and resolve any complaints
  • Remain current on client preferences, changes in local codes, and product developments by attending sales meetings, vendor training, trade shows, and reading trade journals
  • Manage time effectively, meet personal goals, and work effectively with other members of the team
  • Maintain proficiency in using personal computers, CRM tools, and other office equipment and software
Requirements
  • Machining background, manufacturing experience, or strong mechanical abilities
  • Computer literate, experience with Microsoft Word, Excel, Outlook, and Internet
  • Ability to multitask in a fast-paced changing and dynamic work environment
  • Must possess strong organizational skills
  • Works well in a group/team setting with limited amounts of supervision
  • Prior experience in Industrial Sales and/or Distribution
  • Prior experience with metal cutting tooling and/or grinding
  • Prior experience with CNC programming and operating
  • Prior experience with machining process improvement and cost savings documentation
Work Environment

This job operates primarily in the field. This role routinely uses standard office equipment such as computers, phones, photocopiers, document scanners, filing cabinets, and fax machines.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individuals may need to sit or stand as needed. This position is primarily driving to and from client locations, walking, and standing in all different environments for extended periods of time (based on client location) and telephone and computer work. While performing the duties of this job, the employee is regularly required to talk or listen. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. Proper lifting techniques are required. This position may occasionally lift up to 10 pounds for product material, files, and computer printouts.

A&M Industrial, Inc. is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis, including but not limited to veteran status, citizenship status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, creed, ancestry, marital status, domestic partnership or civil union status, gender identity or expression, affection or sexual orientation, pregnancy, genetic testing and information, atypical hereditary cellular or blood trait, or any other factor prohibited by law.