Automotive Service Consultant

4 weeks ago


Decatur, Illinois, United States Hutchinson Buick GMC Cadillac Full time
Job Summary:

We are seeking a skilled Service Advisor to provide exceptional customer service and ensure the highest level of satisfaction for our clients. The ideal candidate will have experience in automotive service and a valid driver's license.

The Service Advisor will be responsible for meeting with customers, determining their needs, and providing solutions to repair and/or service their vehicles. This role requires excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Meet with customers to determine their vehicle repair and service needs
  • Provide accurate and timely estimates and recommendations
  • Oversee the quality control process to ensure high-quality repairs and services
  • Collaborate with technicians to ensure efficient and effective repair and service processes
  • Maintain a high level of customer satisfaction through excellent communication and interpersonal skills

Requirements:

  • High school diploma or equivalent
  • Valid commercial driver's license and clean driving record
  • Accredited training in service advisor skills, customer satisfaction, and quality control
  • Automotive service advisor experience
  • Ability to read, write, and speak English fluently

About Us:

The Hutchinson Automotive Group is a family-owned and operated group of dealerships serving the local community for over 20 years. We are committed to providing exceptional customer service and ensuring the highest level of satisfaction for our clients. If you are a motivated and customer-focused individual with a passion for automotive service, we encourage you to apply for this exciting opportunity.



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