Customer Service Representative
5 days ago
We are seeking a highly skilled and customer-focused individual to join our team as a Contact Center Representative. As a key member of our customer service team, you will play a critical role in delivering exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.
Key Responsibilities- Respond to client inquiries via phone, email, or chat, providing accurate and timely information to resolve their concerns.
- Utilize software, databases, and knowledgebase to research and provide solutions to client issues.
- Make sales or recommendations for products or services that may better suit client needs.
- Document client records and cases accurately and efficiently.
- Engage in active listening with callers, confirm or clarify information, and diffuse angry clients as needed.
- 3 years previous call center experience preferred but not required.
- High School Diploma/GED or equivalent related business experience preferred.
- Strong written and verbal communication skills.
- Great active listening skills.
- Exceptional interpersonal and rapport building skills.
- Patient and empathetic attitude.
- Strong time management and organizational skills.
- Comfortable working in a fast-paced environment.
- Computer literacy, ability to learn new technologies.
- Phone skills, including familiarity with complex or multi-line phone systems.
- Ability to learn in-depth knowledge of JH's products and/or services.
As a Contact Center Representative at Jackson Hewitt, you will have the opportunity to work in a dynamic and supportive environment, where you can grow and develop your skills. We offer a competitive compensation package, comprehensive training, and opportunities for advancement.
By joining our team, you will be part of a company that values integrity, quality, and consistency, and is committed to delivering exceptional service to our clients.
-
Customer Service Representative
3 weeks ago
Bowling Green, Kentucky, United States Service One Credit Union Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Service One Credit Union. As a key member of our front-line staff, you will be responsible for providing exceptional service to our members, handling transactions, and assisting with account maintenance.Key ResponsibilitiesMember Service:...
-
Customer Service Representative
3 days ago
Bowling Green, Kentucky, United States ShopHQ Full timeCustomer Service Representative Job DescriptionAbout the Role:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at ShopHQ. As a Customer Service Representative, you will be the frontline for providing our customers with a personalized experience, taking inbound calls and responding to customer requests,...
-
Customer Service Representative
2 weeks ago
Bowling Green, Kentucky, United States Fort Dearborn Full timeCustomer Service Representative **About the Role** We are seeking a highly skilled Customer Service Representative to join our team at Fort Dearborn. As a key member of our customer-facing team, you will be responsible for delivering world-class service to our customers, ensuring their needs are met and exceeded. **Key Responsibilities** * Provide...
-
Customer Service Representative
10 hours ago
Bowling Green, Kentucky, United States FiveStar Full timeJob SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at FiveStar. As a Customer Service Representative, you will be responsible for providing exceptional customer service, handling sales transactions, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide excellent...
-
Customer Service Representative
20 hours ago
Bowling Green, Kentucky, United States Service One Credit Union Full timeJob SummaryWe are seeking a highly skilled and customer-focused Teller to join our team at Service One Credit Union. As a Teller, you will be responsible for providing exceptional front-line member service, accurately completing transactions, and maintaining a high level of knowledge of our products and services.Key ResponsibilitiesProvide prompt and...
-
Customer Service Representative
3 weeks ago
Bowling Green, Kentucky, United States Niemann Foods Full timeJob SummaryThe Customer Service Representative is responsible for providing exceptional customer service and ensuring a positive shopping experience for all customers. This role involves processing and stocking of product, building and filling displays, and receiving cash from customers or associates in a quick and friendly manner.Key ResponsibilitiesDrive...
-
Customer Service Representative
2 weeks ago
Bowling Green, Kentucky, United States First Insurance Group Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Premier Bank. As a key member of our retail banking team, you will be responsible for providing exceptional service to our customers, processing daily transactions, and identifying opportunities to cross-sell our products and services.Key...
-
Customer Service Representative
2 weeks ago
Bowling Green, Kentucky, United States First Insurance Group Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Premier Bank. As a key member of our retail banking team, you will be responsible for providing exceptional service to our customers, processing daily transactions, and identifying opportunities to cross-sell our products and services.Key...
-
Customer Service Representative
3 weeks ago
Bowling Green, Kentucky, United States Jackson Hewitt Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Contact Center Representative at Jackson Hewitt. As a key member of our customer service team, you will play a critical role in delivering exceptional service to our clients, ensuring their needs are met, and providing expert guidance on our products and...
-
Customer Service Representative
2 days ago
Bowling Green, Kentucky, United States KYTN Senior Health - Brian Mulloy Full timeJob SummaryWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at KY/TN Senior Health - Brian Mulloy. As a Medicare Insurance Advisor, you will play a vital role in helping seniors navigate the complexities of Medicare and its various options. Your primary responsibility will be to provide exceptional customer...
-
Customer Service Representative
2 weeks ago
Bowling Green, Kentucky, United States Warrenwater Full timeJob SummaryWarrenwater is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, resolving their inquiries and complaints in a timely and professional manner.Key ResponsibilitiesProvide efficient...
-
Insurance Service Representative
4 weeks ago
Bowling Green, Kentucky, United States Afni Full time**Job Summary**Afni is a leading global customer service provider seeking a skilled Insurance Service Representative to join our team in Bowling Green, KY. As a representative, you will be responsible for delivering exceptional customer experiences and building strong relationships with clients.**Key Responsibilities:**• Provide top-notch customer service...
-
Customer Service Representative
2 weeks ago
Bowling Green, Kentucky, United States Bass Pro Shops Full timeCustomer Relations Associate RoleThe Customer Relations Associate plays a vital role in providing exceptional customer service at Bass Pro Shops. Key responsibilities include greeting and acknowledging customers in a friendly and prompt manner, handling merchandise with care, and offering information and direction to customers.Key Responsibilities:Provide...
-
Customer Service Representative
3 weeks ago
Bowling Green, Kentucky, United States Valvoline Instant Oil Change Full timeAbout Valvoline Instant Oil ChangeWe're a leading provider of oil change services, dedicated to delivering exceptional customer experiences and building strong relationships with our communities.Job SummaryWe're seeking a highly skilled and customer-focused Customer Service Advisor to join our team. As a key member of our service team, you'll be responsible...
-
Customer Service Representative
2 weeks ago
Bowling Green, Kentucky, United States Valvoline Instant Oil Change Full timeCustomer Service AdvisorAt Valvoline Instant Oil Change, we're committed to delivering exceptional customer experiences. As a Customer Service Advisor, you'll play a vital role in creating lasting impressions and building loyal customers.Key Responsibilities:Deliver a warm and friendly greeting to each guestPresent oil change options and additional services...
-
Customer Service Representative
23 hours ago
Bowling Green, Kentucky, United States Valvoline Instant Oil Change Full timeAbout the RoleWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at Valvoline Instant Oil Change. As a key member of our service team, you will be responsible for delivering exceptional customer experiences and providing top-notch service to our guests.Key ResponsibilitiesDeliver a positive first impression to each guest...
-
Customer Service Representative
3 days ago
Bowling Green, Kentucky, United States Valvoline Instant Oil Change Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Advisor to join our team at Valvoline Instant Oil Change. As a key member of our team, you will be responsible for delivering exceptional customer service, providing expert advice on our products and services, and ensuring a positive experience for our guests.Key...
-
Customer Service Representative
4 weeks ago
Bowling Green, Kentucky, United States Rafferty's, Inc. Full timeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Greeter at Rafferty's, Inc. As a Greeter, you will be the first point of contact for our guests and will be responsible for creating a warm and welcoming atmosphere.Key Responsibilities:Maintain a high level of customer service and ensure that all guests...
-
Customer Service Representative
2 weeks ago
Bowling Green, Kentucky, United States Double Dogs Full timeCashier/Service Assistant Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier/Service Assistant at Double Dogs.Key Responsibilities:Maintain a positive and professional attitude, ensuring excellent guest service at all times.Assist guests, management, and fellow associates as instructed, providing a...
-
Customer Service Representative
2 weeks ago
Bowling Green, Kentucky, United States Target Full timeBe a Part of Something BigAt Target, we're committed to making a difference in the lives of our guests. As a Guest Advocate, you'll play a key role in creating a welcoming and inclusive shopping experience.Your Key Responsibilities:Connect with Guests: Engage with every guest, every time, and make a genuine connection through friendly conversation.Provide...