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Customer Service Representative

2 months ago

Bowling Green, Kentucky, United States Valvoline Instant Oil Change Full time
Customer Service Advisor

At Valvoline Instant Oil Change, we're committed to delivering exceptional customer experiences. As a Customer Service Advisor, you'll play a vital role in creating lasting impressions and building loyal customers.

Key Responsibilities:

  • Deliver a warm and friendly greeting to each guest
  • Present oil change options and additional services based on manufacturer recommendations
  • Evaluate customers' needs and work efficiently to meet their expectations
  • Provide hands-on assistance under the hood as needed
  • Master products, services, and company knowledge

Requirements:

  • Effective interpersonal and oral communication skills
  • Ability to work face-to-face with customers
  • Friendliness and a willingness to work as part of a customer-focused team
  • Eagerness to learn and grow
  • Ability to lift up to 50 pounds and work with hands above head
  • Full mobility and ability to stand for extended periods
  • English fluency in reading, writing, and speaking

Benefits:

  • Competitive weekly pay and flexible work schedule
  • On-the-job training
  • Company-provided uniforms and tools
  • Opportunities for advancement and career growth
  • Tuition assistance and paid time off
  • Medical, dental, vision, and 401(k) savings plans

Valvoline is an Equal Opportunity Employer