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Customer Service Representative

2 months ago

Bowling Green, Kentucky, United States Fort Dearborn Full time

Customer Service Representative

**About the Role**

We are seeking a highly skilled Customer Service Representative to join our team at Fort Dearborn. As a key member of our customer-facing team, you will be responsible for delivering world-class service to our customers, ensuring their needs are met and exceeded.

**Key Responsibilities**

* Provide accurate and timely information to customers regarding their purchase orders and shipments
* Manage the process of customer purchase orders from order entry through shipment
* Investigate customer issues and seek information about their underlying needs
* Effectively communicate and take swift action to consistently exceed customer expectations

**Requirements**

* A four-year college degree or equivalent combination of education and experience
* Knowledge of business operating systems, internet software, Microsoft Word, and Excel

**What We Offer**

* Competitive wage and generous benefits package
* Opportunities for professional growth and development

**Work Environment**

* Collaborative and dynamic work environment
* Opportunities to work with a diverse team

**Equal Opportunity Employer**

Fort Dearborn is an equal opportunity employer and welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.