Retail Store Supervisor Trainee

2 weeks ago


MagstattleBas, Grand Est, United States Insomnia Cookies Full time

Join Our Team as a Retail Store Supervisor Trainee

Insomnia Cookies is a rapidly expanding late-night dessert company known for its delicious offerings. We are currently looking for enthusiastic individuals who are passionate about hospitality and eager to take on a leadership role in our stores.

What We Offer:

  • Competitive hourly wage
  • Eligibility for store performance bonuses
  • Comprehensive benefits starting from the first day of the month after 60 days of employment
  • Monthly cellphone allowance
  • Pet insurance for your furry companions
  • 10 days of paid vacation plus 2 additional personal wellness days
  • Stable employment with a growing and reputable brand
  • Opportunities for advancement and professional development
  • A fun and dynamic team environment
  • Complimentary cookies during your shifts

Your Responsibilities:

As a Retail Store Supervisor Trainee, you will:

  • Act as the Manager-on-Duty during scheduled shifts in the absence of the Store Operations Manager.
  • Oversee, train, and mentor a team of 2-5 staff members involved in cookie sales and deliveries.
  • Facilitate the onboarding and initial training of new hourly employees.
  • Conduct preliminary interviews for potential new hires in the manager's absence.
  • Assist the Store Operations Manager with inventory management, ordering, and scheduling.
  • Ensure that all staff adhere to Insomnia Cookies' standards regarding baking, uniforms, and company policies.

Customer Service Excellence:

Focus on upselling and delivering outstanding customer service, ensuring that all team members are also engaged in providing the best experience for our customers.

Qualifications:

  • Minimum of 1 year of supervisory experience in a retail or restaurant environment.
  • Experience conducting in-person interviews for hourly staff.
  • Familiarity with Point of Sale (POS) systems.
  • Proficient in MS Office and our Applicant Tracking System.
  • Availability to work a flexible schedule, including 1-2 late shifts during the week.
  • Must be at least 18 years old and legally eligible to work in the United States.

About Insomnia Cookies:

Founded in a college dorm room, Insomnia Cookies has grown into a beloved brand with over 290 locations worldwide. Our innovative bakery and delivery concept has created a loyal following of cookie enthusiasts who enjoy our warm, delicious treats at all hours.

Join us in revolutionizing the cookie experience and be part of a team that values creativity and passion



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