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Retail Operations Manager

2 months ago

MagstattleBas, Grand Est, United States SpartanNash Full time

Job Summary: We are seeking a highly skilled and experienced Retail Operations Manager to lead the day-to-day activities of the center store operations in a retail store. The successful candidate will be responsible for ensuring the center store, stocking, clean team, etc. areas are fully staffed, trained, and operating to company standards.

Key Responsibilities:

  • Inventory Management: Responsible for ordering and maintaining inventory in the center store departments (i.e., grocery, dairy, frozen, GM/HBC) while utilizing inventory control procedures to ensure product freshness and quality.
  • Team Management: Manage a team that completes all center store stocking, to ensure product quality protection, accuracy, and date-sensitive rotation, ensure all spoiled/damaged products are handled per established guidelines.
  • Financial Management: Implement and maintain work schedules, labor control, and payroll expense control programs for the department.
  • Customer Service: Implement the OWN IT (One customer to Wow Now by Interacting and providing Total satisfaction) service programs, and models high standards of service to achieve a customer-oriented store.
  • Department Management: Responsible for department management including staffing, training, performance management, and career development of associates, and developing and monitoring department goals.
  • Continuous Improvement: Make recommendations to improve current programs and processes.
  • Store Appearance: Maintain a clean, attractive, and well-stocked department.

Requirements:

  • Education: High School Graduate (Required) or Equivalent (GED).
  • Experience: Two years of retail experience preferred, one-year supervisory experience.
  • Skills: Strong written and verbal communication, and bookkeeping skills. Good organization, prioritization, decision-making, problem-solving, and conflict management skills.
  • Leadership: Strong leadership abilities with capability to work in a hands-on environment.
  • Business Acumen: Good strategic planning and business acumen skills.
  • Technical Skills: Proficient in Word, Excel, and PowerPoint.