Customer Experience Sales Representative

4 weeks ago


Cincinnati, Ohio, United States The Tile Shop Full time

We are seeking a skilled and dedicated Customer Experience Sales Representative to join our team at The Tile Shop in Cincinnati, OH-45229. This is an excellent opportunity for individuals who enjoy working with people and have a passion for sales.

Job Overview:

The successful candidate will work closely with Interior Designers, Home Owners, and Trade Professionals to provide exceptional customer service and exceed sales targets. As a key member of our showroom team, you will be responsible for building lasting relationships with customers, understanding their needs and preferences, and making recommendations that meet their space, style, and cost requirements.

Salary: The estimated annual salary for this role ranges from $31,200 (based on 20 hours per week) to $37,440 (based on 25 hours per week), depending on qualifications and experience.

Key Responsibilities:

  • Provide exceptional customer service and build lasting relationships with customers
  • Work closely with Interior Designers, Home Owners, and Trade Professionals to understand their needs and preferences
  • Make recommendations to meet customers' space, style, and cost requirements
  • Understand and track established individual sales goals
  • Track store orders and provide customers with product updates
  • Present yourself in a professional manner at all times

Required Skills and Qualifications:

  • Strong work ethic with a drive to exceed expectations
  • Excellent people person
  • Open to learning and growing independently and from feedback
  • Work well under high pressure, ability to multi-task
  • Detail oriented and highly organized
  • Sense of Design: various styles, colors, and textures
  • Basic mathematical and computer skills
  • Ability to read, write, and speak in English

Benefits:

  • 401K Match
  • Individual Career Growth Opportunities

Other Information:

The Tile Shop is an Equal Opportunity Employer.


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