Customer Satisfaction Lead
3 weeks ago
We are looking for a highly motivated and experienced Customer Satisfaction Lead to join our team and drive customer satisfaction to new heights.
The successful candidate will have a strong background in customer relations, team leadership, and operations management.
The Customer Satisfaction Lead will be responsible for developing and implementing strategies to improve customer satisfaction, as well as leading a team of customer service representatives.
The estimated annual salary for this role is $60,000 - $85,000, depending on experience.
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Customer Service Lead
3 weeks ago
Atlanta, Georgia, United States United Recovery Center Full timeCustomer Service Lead PositionThe United Recovery Center is seeking an experienced Customer Service Lead to join our team. As a key member of our operations team, you will be responsible for leading and managing a team of phone room professionals to deliver exceptional customer service.Responsibilities:Manage a team of phone room professionals to meet...
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Customer Service Excellence Lead
5 days ago
Atlanta, Georgia, United States Atlas Roofing Corporation Full timeAs a key member of the Atlas Roofing Corporation team, the Senior Customer Service Manager plays a vital role in driving customer satisfaction and loyalty. This leadership position requires a unique blend of communication skills, technical expertise, and strategic thinking to manage a high-performing customer service team.Key ResponsibilitiesLead a team of...
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Global Customer Satisfaction Director
4 days ago
Atlanta, Georgia, United States UL, LLC Full timeWe are committed to delivering exceptional customer experiences through our dedicated team of professionals. With a strong focus on operations management, we strive to exceed customer expectations while driving business results.
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Customer Service Associate Team Lead
3 weeks ago
Atlanta, Georgia, United States FedEx Office Full timeJob Title: Customer Service Associate Team LeadAt FedEx Office, we are seeking a Customer Service Associate Team Lead to join our team in this exciting opportunity. As a key member of our retail store team, you will be responsible for delivering exceptional customer experiences, ensuring high-quality products and services, and leading a team of professionals...
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Customer Support Team Lead
3 weeks ago
Atlanta, Georgia, United States Sotera Health Services, LLC Full timeJob DescriptionSotera Health Services, LLC has an exciting opportunity for a Customer Support Team Lead to join our team. This role involves overseeing the customer support team, ensuring that customer issues are resolved efficiently, and implementing processes to improve customer satisfaction.The ideal candidate will have a strong background in customer...
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Airport Customer Experience Lead
5 days ago
Atlanta, Georgia, United States Ampcus Full timeThe Airport Customer Experience Lead will be responsible for identifying opportunities to improve customer satisfaction and loyalty across various airport locations.Utilizing strong analytical skills and technical expertise in SQL, Tableau, Excel, and Power BI, this role will work closely with cross-functional teams to develop and implement process...
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Customer Service Manager Lead
3 days ago
Atlanta, Georgia, United States All Ways Caring HomeCare Full timeAbout UsCompany OverviewAll Ways Caring HomeCare is a leading provider of personalized care and support services. Our mission is to deliver exceptional quality, compassion, and individualized care that empowers individuals to maintain their dignity, independence, and well-being in the comfort of their own homes.Job SummaryWe are seeking an experienced...
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Transformation Lead for Customer Experience
7 days ago
Atlanta, Georgia, United States Centegix Full timeAt Centegix, we are committed to creating safer spaces through innovative technology. Our award-winning CrisisAlert platform is a powerful tool for emergency response.About the RoleThis is an exciting opportunity to join our team as a Transformation Lead for Customer Experience. As a key member of our organization, you will be responsible for leading the...
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Consumer Satisfaction Leader
3 weeks ago
Atlanta, Georgia, United States UP Entertainment Full timeJob Details:Role DescriptionThis position is responsible for managing a team of customer service representatives and developing strategies to enhance the overall customer experience. The ideal candidate will possess excellent leadership skills, strong analytical abilities, and a passion for delivering exceptional customer service. Key responsibilities...
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Customer Support Manager Lead
4 weeks ago
Atlanta, Georgia, United States Sage Group Full timeAt Sage Group plc, we're on a mission to support millions of small and medium-sized businesses globally with cutting-edge technology. As our Customer Support Manager Lead, you'll play a crucial role in developing and delivering exceptional support that meets the highest standards of customer satisfaction.About the Role: * Drive resolution and provide...
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Customer Service Associate Lead
4 days ago
Atlanta, Georgia, United States FedEx Full timeAs a Retail Customer Service Associate at FedEx, your role will involve:Key ResponsibilitiesFOLLOW INSTRUCTIONS FROM SUPERVISORS AND ASSIST OTHER TEAM MEMBERS IN PERFORMING STORE FUNCTIONS.ASSIST IN THE TRAINING OF STORE TEAM MEMBERS TO ENSURE EFFECTIVE KNOWLEDGE SHARING.Demonstrate consultative behaviors in a retail environment to understand each customer's...
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Customer Service Coordinator Lead
2 days ago
Atlanta, Georgia, United States Aramark Full timeAbout the RoleAs a Customer Service Coordinator at Aramark, you will be responsible for delivering exceptional service to our customers in a professional manner. Your primary goal will be to handle incoming calls with the objective of one-call resolution. This involves facilitating and resolving issues with discrepancies and/or customer complaints to ensure...
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Customer Service Duty Manager Lead
7 days ago
Atlanta, Georgia, United States Menzies Aviation Full timeJob DescriptionWe are seeking an experienced Airport Operations Manager to oversee customer service operations on their shift. As a key member of our team, you will be responsible for ensuring the smooth operation of our services, maintaining high standards of customer satisfaction, and promoting a positive work environment.
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Technical Support Specialist
6 days ago
Atlanta, Georgia, United States Transformation Lead Full timeAbout Our Service DeskOur team is passionate about delivering exceptional support to our users. As a Service Desk Analyst, you will be the first point of contact for users seeking assistance with technical issues.We are looking for someone who is not only knowledgeable in network and wireless support but also possesses excellent problem-solving skills,...
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Customer Service Lead
7 days ago
Atlanta, Georgia, United States Parking Management Company Full timeCustomer Service Lead Job DescriptionParking Management Company is looking for a highly motivated Customer Service Lead to join our team. This role offers a competitive salary range of $22-$30 per hour, opportunities for professional growth, and a dynamic work environment. If you're passionate about delivering exceptional customer service and leading a team,...
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Customer Experience Lead
3 weeks ago
Atlanta, Georgia, United States Playfly LLC Full timeAbout the PositionWe are seeking a Customer Experience Lead to join our team. In this role, you will be responsible for leading our ticket sales and customer service efforts, ensuring exceptional experiences for our customers.Main ResponsibilitiesLead a team of ticket office and event staff, providing guidance and support to deliver high-quality customer...
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Customer Service Director
3 weeks ago
Atlanta, Georgia, United States Hilton Atlanta Perimeter Full timeLead Front Desk PositionWe are seeking a highly skilled and experienced leader to fill our Front Desk Supervisor Lead position. The successful candidate will have a strong focus on customer satisfaction and team leadership, with a proven track record of delivering exceptional guest experiences.Key Responsibilities:Develop and implement strategies to improve...
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Customer Service Lead
4 weeks ago
Atlanta, Georgia, United States Menzies Aviation Full timeAbout the RoleThe successful candidate will have extensive experience in airport operations, with a proven track record of delivering exceptional results in a fast-paced environment. As a CUSTOMER SERVICE LEAD, you will be responsible for managing a team of customer service representatives, ensuring that our high standards of customer service are...
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Customer Experience Lead
4 weeks ago
Atlanta, Georgia, United States Serenity Healthcare, LLC Full timeAbout Serenity Healthcare, LLCSerenity Healthcare, LLC is a healthcare technology leader leveraging advanced medical devices to provide long-term success for individuals struggling with mental health challenges. Our mission is to empower people to take back their lives through evidence-based treatments and cutting-edge technologies.Job Title: Customer...
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Customer Experience Specialist Lead
3 weeks ago
Atlanta, Georgia, United States Phase 3 Marketing and Communications Full timeJob Description:We are seeking a highly skilled Customer Experience Specialist to join our team. This role is responsible for account coordination and sales support to ensure the retention and growth of multiple customer accounts.Key Responsibilities:Customer Service: Provide exceptional customer service, order entry, forecasting, quoting, and...