Medical Registration Coordinator

2 days ago


Minneapolis, Minnesota, United States Native American Community Clinic Full time
Job Summary

NACC's mission is to promote the health and wellness of Native American families. We offer a full range of healthcare services, including medical, behavioral health, dental, and substance abuse. Our clinic is seeking a full-time Registration Coordinator to facilitate access to our services and obtain financial information for billing purposes.

Key Responsibilities
  • Register incoming patients, including scheduled appointments, same-day appointments, and walk-ins, while maintaining a professional demeanor.
  • Schedule appointments by phone and in-person, handle general inquiries, and transfer calls to the appropriate staff.
  • Manage the flow of the lobby, including directing incoming deliveries, checking patients in, placing appointment reminder calls, and managing the waiting list.
  • Monitor the waiting room for patient flow and safety, notify staff of any hazards or concerns, and understand emergency procedures.
  • Prepare charge tickets, verify insurance, and scan and index patient registration, insurance, and consent documents into the document management system.
  • Maintain medical and dental records, accurately filing documents, managing requests, and releasing information.
  • Manage the general flow in the registration area, including maintaining and requesting necessary supplies.
  • Cross-train with all NACC program front desks to offer relief coverage as needed.
Requirements
  • High school diploma or general education degree (GED) and one to three months related experience and/or training.
  • Proof of current COVID-19 vaccination.
  • Proficiency in Internet Software, Spreadsheet Software (Excel), Word Processing Software (Word), Electronic Mail Software (Outlook), and Medical/Dental Health Information Software.


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