Customer Service Representative

4 weeks ago


Lansing, Michigan, United States Avflight Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Ticket Counter at Avflight. As a key member of our airport operations team, you will be responsible for providing exceptional customer service to our passengers, handling ticketing and baggage operations, and ensuring the smooth flow of our ground crew activities.

Key Responsibilities
  • Provide efficient and friendly service to all customers, ensuring their needs are met and exceeded.
  • Process ticketing and baggage operations, including preparing itineraries, computing fares, and issuing refunds.
  • Coordinate with our ground crew to ensure the safe and efficient loading and unloading of cargo and passengers.
  • Perform physical tasks such as lifting, bending, and pushing/pulling heavy objects, as well as operating ground equipment.
  • Ensure compliance with FAA, airline, and airport regulations, as well as maintaining a safe and clean working environment.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work efficiently under time constraints and in a fast-paced environment.
  • Must be available to work varied hours, including swing and graveyard shifts, weekends, and holidays.
  • High school diploma or equivalent required; valid driver's license and authorization to work in the U.S. also required.
Competencies
  • Pleasant and cooperative attitude, with a strong focus on customer satisfaction.
  • Reliable, responsible, and dependable, with a strong attention to detail.
  • Ability to maintain composure and handle high-stress situations effectively.
Work Environment

This role requires working in an airport environment, both indoors and outdoors, with exposure to extreme temperatures and noise levels.

Equal Employment Opportunity

Avflight is an equal employment opportunity employer and welcomes applications from diverse candidates. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other protected characteristic.



  • Lansing, Michigan, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC: Customer Service RepresentativeAs a Customer Service Representative at Domino's Pizza LLC, you will play a vital role in delivering exceptional customer experiences. Your responsibilities will include:Key Responsibilities:Greet customers in a friendly and welcoming manner, ensuring a positive experience from the start.Take customer orders...


  • Lansing, Michigan, United States Spherion Full time

    Customer Service RepresentativeAt Spherion, we're looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for receiving and processing routine customer orders, inquiries, and/or complaints covering items or products ordered. You will maintain an ongoing relationship with selected...


  • Lansing, Michigan, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC: Customer Service RepresentativeAs a Customer Service Representative at Domino's Pizza LLC, you will play a vital role in ensuring our customers have a positive experience. Your primary responsibilities will include:Key Responsibilities:Greet customers and provide a welcoming atmosphereTake customer orders using our Point of Sale...


  • Lansing, Michigan, United States Feldman Automotive Group Full time

    Job DescriptionJob Title: Call Center RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Call Center Representative to join our team at Feldman Automotive Group. As a Call Center Representative, you will be responsible for answering customer calls and establishing follow-up appointments for our service department.Key...


  • Lansing, Michigan, United States Jim Hanlin - State Farm Agent Full time

    Job Title: Customer Relations RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for building and maintaining strong relationships with our customers, providing exceptional service, and promoting our insurance and...


  • Lansing, Michigan, United States Avalon & Tahoe MFG, Inc. Full time

    Avalon & Tahoe Customer Service RepresentativeJoin Avalon & Tahoe MFG, Inc. as a Customer Service Representative and play a vital role in supporting our customers. As a key member of our team, you will be responsible for providing exceptional customer service, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Assist dealers in...


  • Lansing, Michigan, United States Planet Fitness Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Planet Fitness. As a key member of our team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests.Key Responsibilities:Provide a...


  • Lansing, Michigan, United States U-Haul Full time

    Customer Service Representative OpportunityAre you a people person looking for a rewarding career? Do you enjoy helping others and providing exceptional customer service? U-Haul is seeking a motivated and friendly Customer Service Representative to join our team!As a Customer Service Representative, you will be the face of U-Haul's exceptional service,...


  • Lansing, Michigan, United States Planet Fitness Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Planet Fitness. As a key member of our team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests.Key Responsibilities:Provide a...


  • Lansing, Michigan, United States CVS Health Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at CVS Health. As a key member of our customer service team, you will be responsible for providing exceptional support to our members through various communication channels, including chat and phone.Key Responsibilities:Respond to incoming chats...


  • Lansing, Michigan, United States Domino's Full time

    Domino's Customer Service RoleAs a Customer Service Representative at Domino's, you will be responsible for:Greeting customers and providing a positive experienceTaking customer orders using our technology and Point of Sales SystemCleaning, preparing, and maintaining the front of the store to create a great customer experienceEnsuring orders are organized...


  • Lansing, Michigan, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza, you will be responsible for providing a positive and engaging experience for our customers. Your key responsibilities will include:Greeting customers and ensuring a welcoming atmosphereTaking customer orders accurately and efficiently using our Point of Sale...


  • Lansing, Michigan, United States The Kendall Group Full time

    About The Kendall GroupThe Kendall Group is a 100% employee-owned company comprised of seven divisions with 75+ locations in eleven states. We serve the Electrical, Automation, Pipe, Valve, and Fittings products, Steam, Lighting, Industrial Controls, and Instrumentation Industries.Why Work at The Kendall Group?Our employee ownership model is the core of who...


  • Lansing, Michigan, United States State Farm Insurance Full time

    State Farm Insurance **Job Summary:** We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. **Key Responsibilities:** * Assist customers with inquiries, complaints, and policy changes * Provide accurate and timely information regarding insurance products and services * Process policy...


  • Lansing, Michigan, United States Staffing Inc. Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Staffing Inc. in Grand Rapids, Michigan. As an employee-owned company, we take a personal interest in our team members' success and provide a comprehensive plan to attract, retain, and develop our people.The ideal candidate will have excellent communication skills,...


  • Lansing, Michigan, United States Jackson National Life Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Jackson National Life. As a key member of our customer service team, you will be responsible for providing world-class support to our business partners, customers, and internal associates.Key ResponsibilitiesRespond to customer inquiries regarding product features,...


  • Lansing, Michigan, United States Planet Fitness Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Planet Fitness. As a key member of our team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests.Key ResponsibilitiesProvide a superior level of customer...


  • Lansing, Michigan, United States The Kendall Group Full time

    About The Kendall GroupGalloup, a division of The Kendall Group, is seeking a talented and creative individual for the Customer Service Specialist position. As a 100% employee-owned company, we offer a great opportunity for a rewarding career.Why Choose The Kendall Group?We pride ourselves on our employee ownership model, which not only makes you part of the...


  • Lansing, Michigan, United States Sparrow Health System Full time

    Job OpportunityJob ID: 46287Location: East Lansing, MIJob SummaryAs a Customer Service Representative at Sparrow Health System, you will be the first point of contact for members and guests, providing exceptional service and support to ensure a positive experience.Key ResponsibilitiesGreet and acknowledge members and guestsProvide assistance with scheduling...


  • Lansing, Michigan, United States Sportsman's Warehouse Full time

    Job Title: Cashier/Customer ServiceWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier/Customer Service Representative at Sportsman's Warehouse.Job Summary:The successful candidate will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a clean and organized...