Dispensary Customer Service Specialist

4 days ago


Washington, Washington, D.C., United States DCM Inc Full time
About Us: DCM Inc. is a dynamic and growing company dedicated to providing high-quality cannabis products. Our mission is to grow more than just cannabis - we aim to create a better world, one that's more caring, compassionate, understanding, and informed.

We are seeking a Cannabis Product Knowledge Expert to join our team. This role requires a deep understanding of cannabis products, as well as excellent communication skills and the ability to work well under pressure. The ideal candidate will have a passion for the cannabis industry and a commitment to providing exceptional customer service.

The estimated salary for this role is $50,000-$70,000 per year, depending on experience. Benefits include health insurance, employee assistance plan, short-term disability, life insurance AD&D, 401K, paid time off, and competitive pay.

Responsibilities:
  • Develop and maintain in-depth knowledge of cannabis products and strains
  • Provide expert advice to customers on cannabis use and product selection
  • Ensure accurate and efficient sales transactions
  • Maintain a clean and organized work environment


Requirements:
  • 21 years of age or older
  • Federal and state criminal history background check
  • Minimum of two years of retail or food service experience, with two years of cannabis experience preferred
  • Minimum of two years of METRC experience


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