Customer Service Specialist
3 days ago
We are seeking a friendly and approachable individual to provide exceptional customer service to our clients. This role involves greeting and assisting visitors, answering incoming calls, and responding to customer inquiries.
This position plays a critical role in supporting the communications team by providing administrative support, managing customer service inquiries, and performing various administrative tasks.
About the Position:- Greet and assist visitors, answer incoming calls, and respond to customer inquiries.
- Record and manage customer feedback, ensuring it is documented and addressed.
- Assist in creating content for press releases, newsletters, and campaigns.
- Provide administrative support such as scheduling meetings, preparing reports, and updating company calendars.
- Support the communications team in planning and executing events.
- Manage the company's Lost and Found system, maintaining records of items and assisting customers.
The estimated salary for this position is $23 per hour, based on the location and job requirements.
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