Customer Service Representative

4 weeks ago


Colfax, United States Rick Babusiak - State Farm Agent Full time
Job Overview

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our State Farm Agent team, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency.

Key Responsibilities
  • Manage customer inquiries and resolve issues in a timely and professional manner.
  • Maintain accurate and up-to-date client records, ensuring seamless communication and coordination with other agency team members.
  • Collaborate with colleagues to develop and implement customer retention strategies, fostering strong relationships with our valued clients.
  • Provide exceptional customer service, anticipating and meeting the needs of our community members.
Requirements
  • Strong communication and problem-solving skills, with the ability to handle high-pressure situations with ease.
  • Previous experience in customer service or a related field is highly desirable.

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and customer-centric individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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