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Automotive Parts Consultant

2 months ago

Butler, Pennsylvania, United States Diehl CDJR of Butler Full time

Position Overview: We are seeking a skilled Parts Consultant to support our operations at Diehl CDJR of Butler. In this role, you will be responsible for assisting customers with their vehicle parts needs while ensuring a high level of service.

Company: Diehl CDJR of Butler

Benefits:
  • Comprehensive health insurance options
  • Vision and dental coverage available
  • Healthcare spending or reimbursement accounts (HSAs or FSAs)
  • 401(k) plan with employer matching
  • Employee discounts on services and products
Key Responsibilities:
  • Deliver outstanding customer service while providing vehicle parts and merchandise
  • Professionally greet customers and manage incoming calls
  • Effectively communicate with customers and suppliers
  • Assist customers in a timely and professional manner
  • Maintain a clean and organized workspace
  • Coordinate with the Body Shop and Service Team regarding parts
  • Efficiently order, receive, and store parts
  • Verify orders against invoices and purchase orders
  • Handle returns and warranty claims
Qualifications:
  • Experience in the automotive parts sector is advantageous
  • Self-driven and focused on customer satisfaction
  • Excellent interpersonal communication skills
  • A valid driver's license is required