Resident Manager/Credit Counselor

1 week ago


Oxon Hill, Maryland, United States Southern Management Companies Full time

**Job Summary**

**About Southern Management Companies**

Southern Management Companies is a leading provider of property management services, seeking a highly skilled and detail-oriented individual to fill the role of Resident Manager/Credit Counselor. This position is responsible for overseeing the financial credit counseling program, processing payments and receivables, and maintaining accurate resident accounts.

**Key Responsibilities**

  • **Program Management**: Oversee the financial credit counseling program to ensure effectiveness and efficiency.
  • **Financial Transactions**: Process payments and receivables daily, maintaining accurate records and ensuring timely submission of Failure to Pay Rent suit lists.
  • **Account Management**: Maintain accurate resident accounts, ensuring compliance with bookkeeping processes and reporting standards.
  • **Collection Strategies**: Implement collection strategies to meet delinquency goals, providing documentation for legal actions as needed.
  • **Customer Service**: Provide excellent customer service to residents, team members, and vendors, promoting a positive work culture and contributing to community engagement efforts.
  • **Additional Duties**: Perform additional duties as assigned, including contributing to the development of business strategies and initiatives.

**Requirements**

  • **Knowledge and Skills**: Possess knowledge of bookkeeping and accounting principles, with attention to detail and familiarity with current laws.
  • **Communication**: Demonstrate excellent written and verbal communication skills, with the ability to maintain accurate records and follow directions accurately.
  • **Technical Skills**: Be proficient in Microsoft Office, with experience with Yardi software a plus.


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