Resident Manager/Credit Counselor
1 week ago
**Job Summary**
**About Southern Management Companies**
Southern Management Companies is a leading provider of property management services, seeking a highly skilled and detail-oriented individual to fill the role of Resident Manager/Credit Counselor. This position is responsible for overseeing the financial credit counseling program, processing payments and receivables, and maintaining accurate resident accounts.
**Key Responsibilities**
- **Program Management**: Oversee the financial credit counseling program to ensure effectiveness and efficiency.
- **Financial Transactions**: Process payments and receivables daily, maintaining accurate records and ensuring timely submission of Failure to Pay Rent suit lists.
- **Account Management**: Maintain accurate resident accounts, ensuring compliance with bookkeeping processes and reporting standards.
- **Collection Strategies**: Implement collection strategies to meet delinquency goals, providing documentation for legal actions as needed.
- **Customer Service**: Provide excellent customer service to residents, team members, and vendors, promoting a positive work culture and contributing to community engagement efforts.
- **Additional Duties**: Perform additional duties as assigned, including contributing to the development of business strategies and initiatives.
**Requirements**
- **Knowledge and Skills**: Possess knowledge of bookkeeping and accounting principles, with attention to detail and familiarity with current laws.
- **Communication**: Demonstrate excellent written and verbal communication skills, with the ability to maintain accurate records and follow directions accurately.
- **Technical Skills**: Be proficient in Microsoft Office, with experience with Yardi software a plus.
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