Telecom Network Operations Center Specialist

2 weeks ago


Frisco, Texas, United States GCB Services LLC Full time
Job Description

Job Summary:

We are seeking a highly skilled Telecom Network Operations Center Specialist to join our team at GCB Services LLC. The successful candidate will be responsible for providing expert-level support for our IP network operations center, ensuring the smooth operation of our telecommunications infrastructure.

Key Responsibilities:
  • Provide expert-level support for our IP network operations center, including troubleshooting and resolving complex network issues.
  • Work closely with our team to conduct routine remote surveillance and maintenance activities for all network nodes.
  • Collaborate with cross-functional teams to identify and resolve network outages and issues.
  • Develop and implement process improvements to enhance network efficiency and reliability.
  • Mentor and train junior technicians to develop their skills and knowledge.
Requirements:
  • 3+ years of experience in a technical role, preferably in a network operations center environment.
  • Intermediate-level understanding of TCP/IP concepts, common router user interfaces, and command structure.
  • Intermediate-level knowledge of basic network topology for Enterprise and/or Service Provider networks.
  • Familiarity with supporting higher-level traffic flows, such as HTTP and VOIP.
  • Good communication and problem-solving skills.
Preferred Qualifications:
  • CCNA or CCNP certification.
  • CISSP or Security certifications (CheckPoint, A10).
  • Hands-on experience with routers and switches, Cisco preferred.
  • Hands-on experience with firewalls, Checkpoint preferred.
  • Hands-on experience with LTM/GTM/Load Balancers, A10 preferred.
  • Basic scripting knowledge via Bash/Python.
  • Basic competency with Linux/Unix servers.
Education:
  • High School Diploma.
  • In lieu of the experience requirement, a Bachelor's degree or Associates degree + 1 year of experience may be considered.
General/Physical Requirements:
  • This position requires mobility, standing, walking, climbing, etc.
  • The ability to get from one place to another.
  • Bending, turning, twisting of your neck or at the waist.
  • Balancing and maintaining equilibrium.

This position operates in a 24x7x365 environment. Shift work and the ability to participate in an on-call rotation are required.



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