Senior Administrative Associate Veteran Certification Specialist

3 weeks ago


Austin, Texas, United States University of Texas at Austin Full time

Job Summary: We are seeking a highly skilled and detail-oriented Senior Administrative Associate Veteran Certification to join our team at the University of Texas at Austin. As a key member of our Registrar's office, you will be responsible for providing exceptional support to our student population, particularly those who are veterans or service members.

Key Responsibilities:

  • Advise students on various aspects of veteran education benefits, including certification for GI Bill benefits and eligibility for the Hazlewood exemption.
  • Process requests for veteran education benefits and update electronic information to ensure accuracy.
  • Store and access documents, write, edit, and proofread documentation, and compile statistics and data to respond to community requests.
  • Troubleshoot customer inquiries, issues, and complaints, and coordinate the exchange of information with the campus community.
  • Represent the office as a department liaison and serve as a lead for one or more functional tasks.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong analytical and problem-solving skills.
  • Proficiency in using electronic information systems and software.


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