Director of Salesforce and Technology

4 days ago

Chicago, Illinois, United States Cara Chicago Full time
About the Role

The Director of Salesforce and Technology is a key leadership position at Cara Collective, responsible for overseeing all technology systems and projects across the enterprise. This role supports data analysis, business analysis, system implementation, and technology projects, with a focus on maintaining a sophisticated Salesforce and Data/IT environment that supports the organization's mission-driven work.

Key Responsibilities
  • Partner with external technology vendors to build and maintain positive relationships and ensure seamless support for Cara Collective's technology needs.
  • Lead technology team and provide coaching, mentorship, and growth opportunities to team members.
  • Develop and deploy new objects, build and maintain flow automation, process automation, and workflow rules in Salesforce.
  • Stay up-to-date on Salesforce system upgrades, changes, and enhancements, and ensure that the organization's technology environment is aligned with best practices.
  • Collaborate with the CFO, COO, and Executive Team to develop and implement organizational strategic plans and programs.
  • Oversee technology initiatives and projects in the context of Cara Collective's strategic priorities.
Requirements
  • A minimum of 7 years of data management experience, with Salesforce experience and ideally Salesforce Admin Certification.
  • Expertise and comfort in using Excel for data manipulation and data transformation, including use of advanced Excel formulas.
  • Professional experience or demonstrated interest in human services, workforce development, social entrepreneurship, or other content area relevant to Cara Collective's mission.
  • Strong analytical and abstraction skills, with the ability to understand the relationships between components and ask clarifying questions to investigate further.
  • Excellent oral, written, and listening communication skills; cross-functional collaboration/teamwork skills; and the ability to manage multiple priorities in a dynamic, fast-paced environment.
About Cara Collective

Cara Collective is a national nonprofit organization that seeks to fuel a courageous movement to eradicate relational and financial poverty. Through its four entities – Cara, Cleanslate, Cara Connects, and Cara Plus – Cara Collective engages job seekers, employers, and other organizations across the country to break the cycle of poverty through the power and purpose of employment.

Cara Collective is committed to creating a diverse work environment and is proud to be an equal opportunity employer. We encourage individuals of all backgrounds to apply.

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