Director of Technology and Data

2 days ago

Chicago, Illinois, United States Cara Chicago Full time
About the Role

The Director of Technology and Data is a key leadership position at Cara Collective, responsible for overseeing all technology systems and projects across the organization. This role supports data analysis, business analysis, system implementation, and technology projects, with a focus on maintaining a sophisticated Salesforce and Data/IT environment that supports the enterprise-wide, mission-driven work of Cara Collective.

Key Responsibilities
  • Partner with external technology vendors to develop and deploy new objects, build and maintain flow automation, process automation, and workflow rules, and select and implement new technology tools related to Cara Collective's Salesforce environment.
  • Lead data summarization and analysis for Cara promotional materials, funder proposals and reports, internal improvement efforts and strategy, and/or ad-hoc requests.
  • Maintain system architecture and data integrity, uphold system security, user profiles, and licensing, and maintain and implement Salesforce report management standards and organizational schema.
  • Oversee fielding of help desk requests related to data maintenance, data merges, data cleanup, and Salesforce reporting, and facilitate FinancialForce support by acting as liaison between Cara Collective's Finance team and FinancialForce.
  • Perform regular data cleanup within Salesforce, with particular attention to de-duplication of records, and perform regular data cleanup and migration between Salesforce and relevant systems, often including data manipulation and data transformation in Excel.
  • Lead technology team and provide coaching, mentorship, and growth opportunities, and serve as a member of Cara Collective's Leadership Team, and a strategic thought leader.
Requirements
  • A minimum of 7 years of data management experience, with Salesforce experience and ideally Salesforce Admin Certification.
  • No degree requirement, but relevant education includes degree or coursework in Information Systems, Business, Computer Science, Library Science, or other relevant disciplines.
  • Expertise and comfort in using Excel for data manipulation and data transformation, including use of advanced Excel formulas, and expertise in Microsoft environment and SharePoint.
  • Professional experience or demonstrated interest in human services, workforce development, social entrepreneurship, or other content area relevant to Cara Collective's mission.
  • Strong analytical and abstraction skills, with the ability to understand the relationships between components and ask clarifying questions to investigate further.
  • Excellent oral, written, and listening communication skills, cross-functional collaboration/teamwork skills, and the ability to manage multiple priorities in a dynamic, fast-paced environment.
About Cara Collective

Cara Collective is a national nonprofit organization that seeks to fuel a courageous national movement to eradicate relational and financial poverty. Through its four entities – Cara, Cleanslate, Cara Connects, and Cara Plus – Cara Collective engages job seekers, employers, and other organizations across the country to break the cycle of poverty through the power and purpose of employment.

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