Customer Service Director

2 weeks ago


Brookfield, Wisconsin, United States Burlington Full time
Customer Service Lead

Burlington is seeking a skilled Customer Service Lead to join our team.

Key Responsibilities:

  • Direct cashier coverage and customer flow at the front of lines to ensure efficient service.
  • Assist management team in communicating promotions and company updates.
  • Monitor and validate returns, exchanges, check authorizations, voids, and other transactions.
  • Support training for team members.

About Burlington:

Burlington is a leading off-price apparel and home goods retailer. We offer a wide range of products at discounted prices, and our customers appreciate our commitment to quality and value.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.

Requirements:

  • Previous experience in customer service or a related field.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment.

How to Apply:

Please submit your application, including your resume and a cover letter, to [insert contact information].



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