Assistant Manager Retail Dining
15 hours ago
As a key member of the UMass Amherst team, the Assistant Manager Retail Dining will play a vital role in the day-to-day operations of Campus Center Dining. Reporting directly to the Campus Center General Manager, this position is responsible for ensuring the highest level of quality control, program enhancement, and customer service in all aspects of food production, purchasing, and presentation.
Key Responsibilities- Assist the General Manager in developing and implementing operating systems, policies, and procedures to improve efficiency and cost-effectiveness.
- Collaborate with the General Manager to develop goals and objectives for all Campus Center Retail Dining locations.
- Oversee staff scheduling, training, and development to ensure a high-performing team.
- Conduct daily Culinary Planning Meetings with supervisors, chefs, and head cooks to review menu development, food production, and service standards.
- Provide exceptional customer service, greeting and interacting with an average of 50 customers and guests daily.
- Execute daily and special events, including merchandising, decorating, and creating an attractive display.
- Assist the General Manager in developing and implementing special programs to enhance the student experience, including marketing and promotion, customer services, and new concepts.
- Implement the Hazard Analysis of Critical Control Points (HACCP) and food allergy program.
- Provide overall supervision of the Campus Center in the absence of the General Manager, including nights, weekends, and days when the General Manager is scheduled off.
- Bachelor's degree in a related field or equivalent experience.
- ServSafe Certification required within three months of hire.
- Proficiency in Microsoft Office, including Word, PowerPoint, and Excel.
- Reliable transportation and a valid driver's license.
- Ability to work in a fast-paced environment with varying degrees of manual dexterity.
- Excellent customer service and communication skills.
- Willingness to work beyond regular hours, including evenings, weekends, and holidays.
This position requires the ability to balance, carry, push, pull, stand, bend, climb, drive, reach, sit, twist, lift, and perform repetitive movements.
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Assistant Manager Retail Dining
2 weeks ago
Amherst, Massachusetts, United States UMass Amherst Full timeJob SummaryUnder the direct supervision of the Campus Center General Manager, the Assistant Manager Dining Services is responsible for the day-to-day operations of Campus Center Dining, in the areas of quality control, program enhancement, food purchasing, food production, quality assurance, line presentation, staff scheduling and customer service. This...
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Assistant Manager Retail Dining
2 weeks ago
Amherst, Massachusetts, United States UMass Amherst Full timeJob SummaryAs a key member of the UMass Amherst team, the Assistant Manager Retail Dining will play a vital role in ensuring the success of our Campus Center Dining operations. Under the direct supervision of the Campus Center General Manager, this position will be responsible for overseeing the day-to-day operations of Campus Center Dining, including...
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Assistant Manager Retail Dining
1 week ago
Amherst, Massachusetts, United States UMass Amherst Full timeJob SummaryAs the Assistant Manager Retail Dining at UMass Amherst, you will play a key role in the day-to-day operations of Campus Center Dining. Under the direct supervision of the Campus Center General Manager, you will be responsible for ensuring the highest quality of food, service, and customer experience. This includes managing staff scheduling,...
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Assistant Manager Retail Dining Services
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Amherst, Massachusetts, United States UMass Amherst Full timeAbout UMass AmherstUMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to...
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Assistant Manager
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Amherst, Massachusetts, United States UMass Amherst Full timeAbout UMass AmherstUMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to...
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Dining Operations Manager
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Amherst, Massachusetts, United States UMass Amherst Full timeAbout UMass AmherstUMass Amherst is a leading public research university offering a wide range of undergraduate, graduate, and professional degrees. Located in the scenic Pioneer Valley of Western Massachusetts, the university provides a rich cultural environment in a picturesque setting close to major urban centers. As part of the Five Colleges, UMass...
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Dining Hall Operations Manager
2 weeks ago
Amherst, Massachusetts, United States Amherst College Full timeAbout the RoleWe are seeking a highly skilled and experienced Dining Hall Supervisor to join our team at Amherst College. As a key member of our dining services team, you will be responsible for ensuring the smooth operation of our dining halls, providing exceptional customer service, and leading a diverse team of staff.Key ResponsibilitiesSupervise a team...
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Dining Hall Operations Manager
3 days ago
Amherst, Massachusetts, United States Amherst College Full timeJob Title: Dining Hall SupervisorAmherst College is seeking a highly skilled and experienced Dining Hall Supervisor to join our team. As a key member of our dining services team, you will be responsible for ensuring the smooth operation of our dining halls, providing exceptional customer service, and supervising a diverse group of staff.Key...
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Dining Hall Operations Manager
3 weeks ago
Amherst, Massachusetts, United States Amherst College Full timeJob SummaryAmherst College is seeking a highly skilled and experienced Dining Hall Supervisor to join our team. As a key member of our food service operations, you will be responsible for ensuring the highest level of customer satisfaction and quality of service.Key ResponsibilitiesSupervision: Supervise a diverse group of staff, including casual and student...
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Dining Hall Supervisor
1 week ago
Amherst, Massachusetts, United States Amherst College Full timeAbout the RoleWe are seeking a highly skilled and experienced Dining Hall Supervisor to join our team at Amherst College. As a key member of our dining services team, you will be responsible for ensuring the smooth operation of our dining halls, providing exceptional customer service, and leading a team of staff to achieve our high standards.Key...