Dining Hall Operations Manager

2 days ago

Amherst, Massachusetts, United States Amherst College Full time

About the Role:

The Dining Hall Supervisor will play a critical role in ensuring the smooth operation of our dining hall, providing exceptional customer service, and supervising a diverse group of staff.

Key Responsibilities:

  • Supervise a diverse group of staff, including casual and student employees, to ensure seamless service delivery.
  • Provide and maintain the tools, information, and communication resources and support for staff to enhance their performance.
  • Assist the Manager of Dining Services with performance evaluations, coaching, and problem resolution, as well as creating and updating job descriptions.
  • Maintain the accuracy of schedules to ensure efficient staffing.
  • Assist the Manager of Dining Services with staff training and hiring to build a skilled and dedicated team.

Operational Supervision:

  • Provide operational supervision, both directly and in conjunction with the Manager of Dining Services, to ensure high-quality service and maintain established standards.
  • Perform inspections of stations and service areas to identify areas for improvement and ensure compliance with safety and quality standards.
  • Manage inventory and the organization of necessary products for dining to minimize waste and ensure efficient operations.
  • Ensure the operation is secure, organized, safe, and clean during service and at the close of business.

Requirements:

  • High School diploma or equivalent.
  • Allergen Awareness Certified, as required by the Commonwealth of Massachusetts, or be able to achieve within six months of employment.
  • Current ServSafe Manager Certification or be able to achieve within six months of employment.
  • A valid driver's license and successful credentialing is required in order to operate college vehicles.
  • Three years of related food service experience, including operational and staff supervision.
  • Demonstrated leadership skills, including experience handling emergencies, employee relations issues, and leading a team.
  • Experience with employee evaluations, training, and hiring.
  • Strong verbal and written communication, interpersonal, customer service, organizational, and time management skills.
  • Able to take initiative, work independently and collaboratively.
  • Commitment to working with a diverse and inclusive community.
  • Pre-employment physical/lift test.

About Amherst College:

Amherst College is a highly selective liberal arts college located in Amherst, Massachusetts. We are committed to enriching our educational experience and culture through the diversity of our faculty, administration, and staff.

Benefits:

Amherst College offers a comprehensive and highly competitive benefits package that meets the needs of staff and faculty and their families.

  • Dining Hall Operations Manager

    5 days ago

    Amherst, Massachusetts, United States Amherst College Full time

    Job Title: Dining Hall SupervisorAmherst College is seeking a highly skilled and experienced Dining Hall Supervisor to join our team. As a key member of our dining services team, you will be responsible for ensuring the smooth operation of our dining halls, providing exceptional customer service, and supervising a diverse group of staff.Key...

  • Dining Hall Operations Manager

    3 days ago

    Amherst, Massachusetts, United States Amherst College Full time

    Job Title: Dining Hall SupervisorAmherst College is seeking a highly skilled and experienced Dining Hall Supervisor to join our team. As a key member of our dining services team, you will be responsible for ensuring the smooth operation of our dining halls, providing exceptional customer service, and supervising a diverse group of staff.Key...

  • Dining Hall Operations Manager

    2 weeks ago

    Amherst, Massachusetts, United States Amherst College Full time

    About the RoleWe are seeking a highly skilled and experienced Dining Hall Supervisor to join our team at Amherst College. As a key member of our dining services team, you will be responsible for ensuring the smooth operation of our dining halls, providing exceptional customer service, and leading a diverse team of staff.Key ResponsibilitiesSupervise a team...

  • Dining Hall Operations Manager

    3 weeks ago

    Amherst, Massachusetts, United States Amherst College Full time

    Job SummaryAmherst College is seeking a highly skilled and experienced Dining Hall Supervisor to join our team. As a key member of our food service operations, you will be responsible for ensuring the highest level of customer satisfaction and quality of service.Key ResponsibilitiesSupervision: Supervise a diverse group of staff, including casual and student...

  • Dining Hall Supervisor

    1 week ago

    Amherst, Massachusetts, United States Amherst College Full time

    Job Title: Dining Hall SupervisorAmherst College is seeking a highly skilled and experienced Dining Hall Supervisor to join our team. As a key member of our dining services team, you will be responsible for ensuring the smooth operation of our dining halls, providing exceptional customer service, and leading a diverse team of staff.Key...

  • Dining Hall Operations Manager

    3 weeks ago

    Amherst, Massachusetts, United States Amherst College Full time

    Job SummaryAmherst College is seeking a highly skilled and experienced Dining Hall Supervisor to join our team. As a key member of our food service operations, you will be responsible for ensuring the highest level of customer satisfaction and quality of service.Key ResponsibilitiesSupervisionSupervise a diverse group of staff, including casual and student...

  • Dining Hall Supervisor

    18 hours ago

    Amherst, Massachusetts, United States Amherst College Full time

    Job Title: Dining Hall SupervisorAmherst College is seeking a highly motivated and experienced Dining Hall Supervisor to join our team. As a key member of our dining services team, you will be responsible for ensuring the smooth operation of our dining halls, providing exceptional customer service, and maintaining a safe and clean environment for our...

  • Dining Hall Supervisor

    1 week ago

    Amherst, Massachusetts, United States Amherst College Full time

    About the RoleWe are seeking a highly skilled and experienced Dining Hall Supervisor to join our team at Amherst College. As a key member of our dining services team, you will be responsible for ensuring the smooth operation of our dining halls, providing exceptional customer service, and leading a team of staff to achieve our high standards.Key...

  • Dining Hall Supervisor

    6 days ago

    Amherst, Massachusetts, United States Amherst College Full time

    About the RoleWe are seeking a highly skilled and experienced Dining Hall Supervisor to join our team at Amherst College. As a key member of our dining services team, you will be responsible for ensuring the smooth operation of our dining halls, providing exceptional customer service, and leading a team of staff to achieve our high standards.Key...

  • Dining Hall Supervisor

    1 week ago

    Amherst, Massachusetts, United States Amherst College Full time

    About the RoleWe are seeking a highly skilled and experienced Dining Hall Supervisor to join our team at Amherst College. As a key member of our dining services team, you will be responsible for ensuring the smooth operation of our dining halls, providing exceptional customer service, and leading a diverse team of staff.Key ResponsibilitiesSupervise a team...

  • Dining Operations Manager

    2 weeks ago

    Amherst, Massachusetts, United States UMass Amherst Full time

    About UMass AmherstUMass Amherst is a leading public research university offering a wide range of undergraduate, graduate, and professional degrees. Our scenic campus in Western Massachusetts provides a rich cultural environment and a bucolic setting close to urban centers.Job SummaryUnder the supervision of the Dining Common Manager, the Assistant Manager...

  • Dining Operations Manager

    2 weeks ago

    Amherst, Massachusetts, United States UMass Amherst Full time

    About UMass AmherstUMass Amherst is a leading public research university offering a wide range of undergraduate, graduate, and professional degrees. Located in the scenic Pioneer Valley of Western Massachusetts, the university provides a rich cultural environment in a picturesque setting close to major urban centers. As part of the Five Colleges, UMass...

  • Assistant Manager Retail Dining

    2 weeks ago

    Amherst, Massachusetts, United States UMass Amherst Full time

    Job SummaryUnder the direct supervision of the Campus Center General Manager, the Assistant Manager Dining Services is responsible for the day-to-day operations of Campus Center Dining, in the areas of quality control, program enhancement, food purchasing, food production, quality assurance, line presentation, staff scheduling and customer service. This...

  • Assistant Manager

    3 weeks ago

    Amherst, Massachusetts, United States UMass Amherst Full time

    About UMass AmherstUMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to...

  • Operations Manager

    3 weeks ago

    Amherst, Massachusetts, United States UMass Amherst Full time

    About UMass AmherstUMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to...

  • Retail Dining Operations Manager

    4 weeks ago

    Amherst, Massachusetts, United States UMass Amherst Full time

    Job SummaryOversee the day-to-day operations of Campus Center Dining under the guidance of the General Manager.Involved in quality control, food purchasing, staff scheduling, and customer service.Assist in the planning and implementation of special projects as needed.Key ResponsibilitiesDevelop and maintain operating systems to improve efficiencies and cost...

  • Dining Services Manager

    1 week ago

    Amherst, Massachusetts, United States Hampshire College Full time

    Job SummaryHampshire College seeks a skilled and experienced Dining Services Manager to lead our front-of-house operations, ensuring exceptional dining experiences for students and the community. This role requires strong leadership, collaboration, and adaptability in a dynamic environment.Key ResponsibilitiesLead front-of-house operations, including guest...

  • Dining Services Manager

    2 weeks ago

    Amherst, Massachusetts, United States Hampshire College Full time

    Job SummaryHampshire College seeks a highly skilled and experienced Dining Services Manager to lead our front-of-house operations. As a key member of our dining services team, you will be responsible for delivering exceptional dining experiences for students, employees, and guests.Key ResponsibilitiesLead all front-of-house operations, including guest...

  • Assistant Manager Retail Dining

    2 weeks ago

    Amherst, Massachusetts, United States UMass Amherst Full time

    Job SummaryAs a key member of the UMass Amherst team, the Assistant Manager Retail Dining will play a vital role in ensuring the success of our Campus Center Dining operations. Under the direct supervision of the Campus Center General Manager, this position will be responsible for overseeing the day-to-day operations of Campus Center Dining, including...

  • Assistant Manager Retail Dining

    1 week ago

    Amherst, Massachusetts, United States UMass Amherst Full time

    Job SummaryAs the Assistant Manager Retail Dining at UMass Amherst, you will play a key role in the day-to-day operations of Campus Center Dining. Under the direct supervision of the Campus Center General Manager, you will be responsible for ensuring the highest quality of food, service, and customer experience. This includes managing staff scheduling,...