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Bike Shop Team Lead

1 month ago

Cambridge, Massachusetts, United States Recreational Equipment, Inc. Full time

As a key member of the Recreational Equipment, Inc. team, the Bike Shop Supervisor will partner with the Store Manager to drive business objectives through exceptional customer and employee experiences. Key responsibilities include leading the customer and employee experience in shop service, promoting co-op membership, and collaborating with the Store Manager to build accountability.

Key skills and qualifications include:

  • Proactive leadership and problem-solving
  • Excellent communication and interpersonal skills
  • Ability to work collaboratively with the Store Manager and team members
  • Strong customer service and sales skills
  • Knowledge of bike mechanics and repair

Recreational Equipment, Inc. is a leading outdoor retailer dedicated to helping people enjoy nature and the outdoors. We offer a dynamic and supportive work environment, competitive compensation and benefits, and opportunities for professional growth and development.