Automotive Service Advisor and Loaner Manager
5 days ago
We are seeking a highly skilled Internal Service Advisor and Loaner Manager to join our team at Kelly Jeep Chrysler. The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to work effectively in a fast-paced environment.
Responsibilities:- Meet with service clients and process dealer rental agreements
- Create and process dealer internal service repair orders
- Increase customer satisfaction by building customer relations
- Maintain the company's standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relations
- Monitor and process dealer rental fleet maintenance
- Work directly with Sales, Service, and Parts with any department to department related vehicle service request.
- Oversee and participate in quality control
- Participate in the development and documentation of standard operating procedures as appropriate
- High school diploma or equivalent
- Valid driver's license & clean driving record
- Accredited training in service advisor skills, customer satisfaction, and quality control
- Automotive service advisor experience
- Ability to read, write and speak English fluently
- Ability to concentrate and accomplish tasks despite interruptions
- Multitasking skills
- Proficient use of computers/business machines
Kelly Jeep Chrysler is a family-owned and operated dealership group that has been serving the North Shore community for over 55 years. We pride ourselves on providing exceptional customer service and a wide range of vehicles to meet our customers' needs. We are committed to creating a positive and inclusive work environment for our employees and are always looking for talented individuals to join our team.
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