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Auto Care Center Service Representative

2 months ago

Durham, North Carolina, United States Walmart Full time
Job Summary

We are seeking a skilled Auto Care Center Service Writer to join our team at Walmart Supercenter #2137. As a Service Writer, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our Auto Care Center.

Key Responsibilities
  • Provide accurate and efficient service to customers, including vehicle inspections and estimates
  • Communicate effectively with customers, technicians, and management to ensure seamless service delivery
  • Manage and maintain accurate records of customer interactions and service history
  • Collaborate with the service team to ensure timely and high-quality service delivery
  • Participate in ongoing training and development to stay up-to-date on the latest technologies and best practices
Benefits

As a Walmart associate, you will enjoy a range of benefits, including:

  • Competitive hourly wage
  • Performance-based incentive awards
  • Medical, vision, and dental coverage
  • 401(k) and stock purchase plans
  • Company-paid life insurance
  • PTO and/or PPTO for vacation, sick leave, and holidays
  • Access to Live Better U education benefits
Requirements

To be successful in this role, you will need:

  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Basic computer skills and familiarity with service management software
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
What We Offer

At Walmart, we are committed to providing our associates with opportunities for growth and development. As a Service Writer, you will have the chance to:

  • Develop your skills and knowledge in a dynamic and supportive environment
  • Work with a talented team of professionals who share your passion for delivering exceptional customer service
  • Enjoy a competitive compensation package and benefits