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Customer Service Representative

2 months ago

Somerville, New Jersey, United States Sherwin-Williams Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, answering customer inquiries, and resolving any issues that may arise.

Key Responsibilities
  • Provide excellent customer service, ensuring that customers have a positive experience with our products and services.
  • Answer customer inquiries, respond to customer concerns, and resolve any issues in a timely and professional manner.
  • Work closely with customers to understand their needs and provide personalized solutions.
  • Process sales transactions accurately and efficiently, ensuring that all customer interactions are handled with a high level of professionalism.
  • Meet or exceed sales targets, while maintaining a high level of customer satisfaction.
Requirements
  • High school diploma or equivalent required.
  • Must be able to read, write, and communicate in English and Spanish.
  • Must be able to work in a fast-paced environment, handling multiple customer interactions simultaneously.
  • Must be able to lift up to 50 pounds and stand for long periods of time.
  • Must be able to work a flexible schedule, including evenings and weekends.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.

Why Sherwin-Williams?

We are a leading manufacturer of paints, coatings, and related products, with a rich history of innovation and customer satisfaction. Our company values diversity, equity, and inclusion, and we are committed to creating a workplace that is welcoming and inclusive for all employees.

We are proud to be an Equal Employment Opportunity/Affirmative Action employer, committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, and we will not discriminate against any individual based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or by contract.