Field Service Logistics Coordinator

2 days ago


Chicago, Illinois, United States ONETRACK Full time
Job Overview
ONETRACK seeks a highly organized and customer-focused individual to fill the position of Field Service Logistics Coordinator. As a key member of our team, you will be responsible for coordinating and supporting field service operations to ensure efficient and timely service delivery.

About the Job
This role involves acting as a central point of communication between field technicians, project managers, and customers, ensuring accurate scheduling and resource allocation. You will also be responsible for monitoring field service team resources, maintaining accurate records of service activities, and generating regular reports on service activities and team performance.

Responsibilities
  • Schedule and coordinate field service activities, including dispatching field technicians and managing schedules.
  • Act as the primary point of contact for customer inquiries related to field service.
  • Monitor and manage field service team resources, ensuring availability of necessary tools and equipment.
  • Prepare and maintain accurate records of service activities, including service logs and technician reports.

Qualifications
To succeed in this role, you will need a minimum of 2 years of experience in field service coordination or a related field. Familiarity with scheduling software, CRM, or field service management software is also desirable. You should possess strong organizational skills, excellent communication and interpersonal skills, and proficiency in Microsoft Office Suite.

Salary Range: $58,000 - $70,000 per year

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