Operations Associate

1 week ago


Los Angeles, California, United States Changing Lives Productions LLC Full time
Job Title: Operations Associate

We are seeking a highly organized and detail-oriented Operations Associate to join our team at Changing Lives Productions LLC. As an Operations Associate, you will play a critical role in maintaining the smooth operation of our studio, ensuring the safety and security of our guests and staff, and providing exceptional customer service.

Key Responsibilities:
  • Assist the front desk/receptionist with package distribution/consolidation, mail delivery, and addressing any queries that come through the front desk
  • Maintain the aesthetics/appearance of all company property, including the studio, offices, and common areas
  • Complete company errands as needed, including last-minute tasks and requests
  • Greet and direct guests and/or team members, ensuring they are properly checked in and enforcing COVID-19 procedures and policies
  • Address guest queries, concerns, and suggestions in a professional and courteous manner
  • Maintain the cleanliness and sanitation of the office/production set and vehicles
  • Notify the Facilities Manager when a building/task requires major repair or attention
  • Maintain a safe and secure environment for visitors and employees by patrolling and monitoring premises
  • Complete inventory of all supplies and maintain office equipment management and distribute necessary supplies
  • Maintain composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and pressure
  • Ensure guest compliance with studio rules, policies, and procedures
  • Work closely with on-site security personnel regarding talent arrivals/departures, reporting situations on a timely basis, maintaining patrols of perimeters, walkthroughs of all common areas, enforcing parking/actors protocols & procedures
Requirements:
  • 2+ years of experience in an Operations or similar role
  • Knowledge of security operations and procedures
  • Exceptional communication skills
  • Ability to lift 50 lbs
  • Must have a valid driver's license
  • Accustomed to operating in dynamic and high-paced situations
  • Ability to assess situations and find relative solutions in a timely manner
  • Excellent interpersonal and client-facing skills - professional and positive communication style
  • Great customer service skills; "front desk" qualities
What We Offer:
  • A dynamic and fast-paced work environment
  • The opportunity to work with a talented team of professionals
  • A competitive salary and benefits package
  • The chance to grow and develop your skills and career
How to Apply:

Please submit your resume and a few short paragraphs explaining why you would be a good fit for this position. We look forward to hearing from you



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