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Store Operations Associate

2 months ago

Los Angeles, California, United States Alexander McQueen Full time
Job Description

Alexander McQueen is seeking a highly organized and detail-oriented Store Operations Associate to join our team. As a key member of our store operations team, you will be responsible for ensuring the smooth day-to-day operation of our stores, maintaining high standards of customer service, and contributing to the overall success of our retail business.

Key Responsibilities:
  • Support the Store Director in ensuring the store is operating efficiently and effectively, in line with Company policies and guidelines.
  • Contribute to both back-of-house and front-of-house functions, playing a key part in the store's overall success.
  • Act as a passionate brand ambassador and team player, fostering brand loyalty and helping to create exceptional luxury shopping experiences for clients in-store.
  • Take the initiative in thinking about what the business needs and successfully support to implement projects, supporting the retail function, ensuring that store locations are maintained to the highest levels and that the brand image is consistently represented by the in-store environment.
  • Responsible for the correct handling of goods in store and care of the product and compliance with KPIs, guidelines and company procedures.
Requirements:
  • Previous experience of retail operations and helping a retail business operate efficiently.
  • Ability to be flexible with regular travel and occasional weekend or evening shifts.
  • Highly organized and have strong attention to detail.
  • Highly motivated and able to work independently or as part of a team.
  • Successful performance record and a demonstrated ability to deliver retail excellence.
  • Ability to quickly establish strong credibility with team members and external resources.
  • The ability, drive and desire to deliver outstanding results.
  • Sound analytical and organizational skills.
  • Ability to be mobile/stand for extended periods of time.
  • Ability to climb a ladder and lift packages upward of 35 lbs. on a regular basis.
What We Offer:

Alexander McQueen is committed to building a diverse workforce and offers a competitive salary range of $22 - $25/hour (not commission eligible). We believe diversity in all its forms - gender, age, nationality, culture, religious beliefs and sexual orientation - enriches the workplace and helps foster our ability to adapt to a changing world.

We are an Equal Opportunity Employer and welcome and consider applications from all qualified candidates, regardless of their background.