Financial Patient Advocate

2 weeks ago


Athens, Georgia, United States University Cancer & Blood Center Full time

Are you seeking a fulfilling career within a vibrant and expanding team? Look no further than University Cancer & Blood Center.

At our organization, we take pride in our commitment to listening and providing hope, guidance, and comfort to our patients and their families. Our dedicated staff, from front-desk personnel to counselors, nurses, technicians, and physicians, work tirelessly to make a positive impact on the lives of those we serve.

Position Overview:

University Cancer & Blood Center is currently in search of a full-time Patient Financial Navigator. This role entails a commitment of 40 hours per week, operating Monday through Friday, with shifts from 8:30 AM to 5:00 PM or 7:30 AM to 4:00 PM.

Key Responsibilities:

  • Collaborate with various drug assistance and reimbursement programs, as well as patient assistance initiatives, to secure necessary support for patients.
  • Engage with patients to discuss account balances, payment arrangements, and available financial resources.
  • Manage monthly statements and address patient inquiries regarding their account balances.
  • Facilitate the collection of outstanding balances owed by patients.
  • Process monthly refunds as required.
Qualifications:
  • High School Diploma or equivalent.
  • Prior experience in a medical office setting is preferred.
  • Experience in billing processes is advantageous.
  • A genuine desire and capability to interact with patients, including handling challenging conversations regarding medical expenses.
  • Ability to work independently as well as collaboratively within a team environment.
For further information about University Cancer & Blood Center, please visit our official website.

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