Guest Service Expert

2 weeks ago


Foothill Ranch, California, United States Marriott Full time
About the Role

We are seeking a highly motivated and customer-focused Guest Service Expert to join our team at Courtyard. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities
  • Provide exceptional service to guests, ensuring their needs are met and exceeded.
  • Work collaboratively with the kitchen and other departments to ensure seamless service delivery.
  • Manage the menu, including reading and verifying information to ensure accuracy.
  • Take a hands-on approach to work, moving, lifting, and carrying objects weighing up to 25 pounds without assistance and 50 pounds with assistance.
  • Perform other reasonable job duties as requested.
Requirements
  • High school diploma or G.E.D. equivalent.
  • Less than 1 year related work experience.
  • No supervisory experience.
  • No license or certification required.
What We Offer
  • A competitive hourly rate of $22.25.
  • The opportunity to work with a dynamic and growing company.
  • A range of benefits, including 401(k) plan, earned paid time off, and stock purchase plan.

Marriott International is an equal opportunity employer, committed to hiring a diverse workforce and sustaining an inclusive culture. We believe in providing opportunities for growth and development, and we are passionate about delivering exceptional service to our guests.


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