Assistant General Manager
2 days ago
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels across the United States. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our culture is focused on connecting our guests with exceptional experiences. We are people-focused, data-driven, and accountable—to our guests and our clients.
We are seeking an experienced Assistant General Manager to join our team at our Hilton Garden Inn in Lake Forest. As a key member of our management team, you will be responsible for managing the functional areas of guest registration, night audits, guest reservations, housekeeping/laundry, and food/beverage areas to guarantee guest and associate satisfaction – and maximize hotel profitability.
Key Responsibilities:- Manage financial components of operations, including budgeting and forecasting.
- Assist the General Manager in day-to-day operations of the hotel, ensuring seamless execution of hotel policies and procedures.
- Maximize financial performance and uphold quality standards in F&B and Rooms departments.
- Develop and monitor annual business and marketing plans to drive room revenue growth.
- Build relationships with guests and monitor satisfaction levels to ensure exceptional customer service.
- Coordinate capital improvement projects to maintain/upgrade quality standards and property image.
- Manage and monitor property P&L and forecasts, aligning all aspects of hotel performance towards budgeted Revenue, RevPAR Index, House Profit, Flow Through, Guest Satisfaction Scores, and Quality Assurance scores.
- Understand and apply accounting principles, ensuring accurate financial reporting and compliance.
- Assist with selection, training, counseling, and motivating hourly associates.
- Monitor departmental expenses and participate in the development of the hotel expense budget.
- Assist hotel management and sales teams with revenue programs to ensure room occupancy, average daily rate, and RevPAR objectives are met.
- Balance hotel books at the end of each period, prepare audit reports, and send End of Period reports to Corporate on the due date.
- Leadership experience in a similar role, with a minimum of 2-year degree.
- Advanced knowledge of hotel disciplines, including experiential knowledge for management of people and complex problems.
- Ability to lift up to 40 lbs. with or without reasonable accommodation.
- Ability to bend, reach, or lift as required in this position.
Arbor Lodging offers a competitive salary, annual review with increase potential, 401k program with company match, and additional benefits. Our Guiding Principles include: Do the Right Thing, Lead with Heart, Be Accountable, Aim Higher, and Celebrate Differences. We are an equal employment opportunity provider and comply with applicable state and local laws governing nondiscrimination in employment.
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Assistant General Manager
3 weeks ago
Foothill Ranch, California, United States Arbor Lodging Full timeJob Title: Assistant General ManagerArbor Lodging is seeking an experienced Assistant General Manager to join our team at our Hilton Garden Inn in Lake Forest. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of the hotel, ensuring exceptional guest experiences, and driving revenue growth.Key...
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Hotel Operations Manager
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Foothill Ranch, California, United States Arbor Lodging Management Full timeJob Title: Assistant General ManagerArbor Lodging Management is a leading hotel investment and management company with a growing portfolio of hotels across the United States.We are people-focused, data-driven, and accountable to our guests and clients. Our team is dedicated to delivering exceptional experiences and maximizing hotel profitability.Key...
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Hotel Operations Manager
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Foothill Ranch, California, United States Arbor Lodging Management Full timeJob Title: General ManagerArbor Lodging Management is seeking an experienced General Manager to lead our Hilton Garden Inn property in Lake Forest, CA. As a key member of our team, you will be responsible for overseeing all aspects of hotel operations, ensuring exceptional guest experiences, and driving business growth.Key Responsibilities:Lead and manage a...
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Foothill Ranch, California, United States Arbor Lodging Full timeJob Title: General ManagerWe are seeking a highly skilled and experienced General Manager to lead our Hilton Garden Inn property in Lake Forest, CA. As a key member of our team, you will be responsible for overseeing all aspects of hotel operations, ensuring exceptional guest satisfaction, and driving profitability.Key Responsibilities:Lead and manage a...
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