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Client Engagement Specialist

2 months ago

Deerfield Beach, Florida, United States Titan Strategy Group Full time
Job Overview

At Titan Strategy Group, we are seeking a highly motivated and charismatic Customer Service Ambassador to join our team. As a key member of our client-facing team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic engagement.

Key Responsibilities
  • Develop and execute customer outreach strategies to drive engagement and conversion
  • Deliver compelling sales presentations to potential customers, highlighting the value proposition of our clients' products and services
  • Provide exceptional support to new customers, ensuring a seamless onboarding experience and addressing any concerns or questions they may have
  • Stay up-to-date on the latest industry trends, product offerings, and promotional initiatives to effectively communicate value to customers
  • Track and analyze sales data, identifying opportunities for growth and improvement
Requirements
  • 1-2 years of experience in a customer-facing role, preferably in a sales or account management capacity
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues alike
  • Strong attention to detail and organizational skills, with the ability to manage multiple priorities and deadlines
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • Strong problem-solving skills, with the ability to think critically and creatively
What We Offer
  • A competitive salary and benefits package
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A dynamic and supportive team environment, with opportunities for growth and advancement
  • A comprehensive onboarding program to ensure your success in the role