Technical Training Implementation Specialist

3 days ago


Deerfield Beach, Florida, United States The Learning Experience - World Headquarters Full time
Job Title: Technical Training Implementation Specialist

We are seeking a highly skilled Technical Training Implementation Specialist to join our team at The Learning Experience - World Headquarters. As a key member of our Technology team, you will be responsible for designing and delivering training programs to ensure seamless adoption of our proprietary software platforms.

Key Responsibilities:
  • Subject Matter Expertise: Develop a comprehensive understanding of all current and upcoming TLE software platforms, participating in planning and development sessions to stay informed on new features and updates.
  • Instructional Design & Development: Design and develop engaging training content, including live and virtual sessions, job aids, and courses, collaborating with cross-functional teams to align training content with operational goals.
  • Training & Facilitation: Deliver in-person and virtual training sessions, including workshops and webinars, conducting train-the-trainer workshops to empower internal stakeholders to deliver consistent software training.
  • Advocacy & Communication: Act as an advocate for TLE's technology platforms, promoting best practices and their operationalization, soliciting user feedback during and after training sessions, and communicating it to the Technology and Learning teams for continuous improvement.
  • Cross-Functional Collaboration: Partner closely with teams across the organization to ensure that all training initiatives are aligned with the needs of the business, providing feedback to the Technology team based on user interactions, helping to shape future updates and improvements.
Qualifications:
  • 2+ years of experience in software training or a related role.
  • Bachelor's degree in Education, Information Technology, or a related field.
  • Experience in multi-unit operations or the childcare industry is a plus.
  • Exceptional presentation and public speaking abilities.
  • Strong writing skills for creating training materials.
  • Proficient with e-learning platforms; experience with Cornerstone LMS is a plus.
  • Comfortable being on camera for video trainings.
  • Ability to travel regionally up to 20%.
Personal Attributes:
  • Engaging and dynamic personality.
  • Passionate about teaching and empowering others.
  • Self-motivated with a strong desire to be the face of the technology team.


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