Branch Manager

7 hours ago


Brighton, United States Citizens Full time
Job Summary

Citizens is seeking a highly skilled and experienced Branch Manager to lead our team and drive business growth. As a Branch Manager, you will be responsible for creating a customer-centric culture, mentoring and managing branch colleagues, and driving sales excellence.

Key Responsibilities
  • Lead and manage branch operations to achieve sales goals and customer satisfaction targets
  • Develop and implement strategies to drive business growth and improve customer experience
  • Mentor and coach branch colleagues to enhance their skills and performance
  • Collaborate with cross-functional teams to achieve business objectives
  • Manage branch finances and ensure profitability
Requirements
  • 4+ years of sales management experience in retail or branch banking
  • Proven track record of managing objectives and meeting sales goals
  • Strong leadership and coaching skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to change
Preferred Qualifications
  • Experience managing a branch with an FTE count of 8 or more
  • Knowledge of retail banking and financial services
  • Ability to work in a remote or multi-unit management environment
What We Offer

Citizens offers a competitive salary and benefits package, as well as opportunities for career growth and development. We are an equal opportunity employer and welcome applications from diverse candidates.


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